Hardworking Automotive Technician with 20+ years of experience in the field. Positive and upbeat individual with enthusiasm for the work and an understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help the team and meet business objectives.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Mechanic
Steve Sorenson Mechanical
Browns Plains, QLD
11.2018 - 09.2023
Replaced damaged, missing, or defective parts with new and refurbished components.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Disassembled defective parts to make proper repairs.
Inspected and tested equipment to locate worn and damaged parts.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tyre rotations, and filter replacement.
Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
Participated in ongoing training to stay up to date with advancements in automotive technology.
Repaired and replaced worn and damaged components.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Read and followed technical documentation to complete accurate repairs.
Investigated customer complaints to identify cause of malfunctions.
Apprentice Mechanic
Jeff's Auto Care
Mansfield, QLD
09.2015 - 10.2018
Took advantage of opportunities to learn new systems and repair procedures.
Made basic repairs to cars and other vehicles, asking questions and taking notes to increase personal knowledge.
Observed senior mechanics completing major repairs.
Cleared work areas of debris and organized supplies to maintain safety and appearance.
Studied manuals and repair books to increase knowledge and mechanical understanding of vehicles.
Safely lifted cars to complete repairs.
Test drove vehicles before and after repairs to determine functionality, necessary actions or completion statuses.
Cleaned and organized work areas, tools and equipment to support productivity.
Followed detailed instructions of lead mechanic to achieve quality standards.
Conducted routine oil changes, tyre rotations, fluid replacements, and bulb changes.
Tested vehicles after repairs to verify performance, safety and functionality.
Utilized diagnostic tools to identify mechanical problems and develop prompt solutions.
Followed safety protocols when handling hazardous materials to minimize risks.
Station Supervisor
Vehicle Testing New Zealand
Morrinsville, New Zealand
02.2012 - 05.2015
VTNZ is the largest vehicle inspection company in New Zealand
It carries out Government‐ mandated Warrant of Fitness and other inspections of motor vehicles
VTNZ has 82 branches and over 1000 employees
In 2012 I became Station Supervisor with responsibility for running the whole branch including inspections, customer service and oversight of administration/office work
Staff leadership responsibility ensuring inspection and office staff follow company procedures and policies
Ensure safety of all staff and customers by following strict OSH guidelines
Work with customers, explaining any vehicle issues, providing advice
Completing approximately 10 truck inspections and up to 15 car inspections on a daily basis
Operation is a single‐lane station
Previously worked in a two‐lane station completing up to 20 truck inspections and up to 60 car inspections daily
Use PDA to input data during inspections
Oversee office administration
Qualifications & Training
Conflict Resolution
Heavy PSV
COFB
Operation of Maha and BM Brake Machines
Vehicle Certification
Front Counter Process – P.O.S and Landata
WOF & COFA
Professional Attributes
Health, Safety & Environment awareness and compliance
Excellent communication skills
Able to articulate verbally and in writing
Experienced leading workshop crews and communicating with management
Good problem solving skills
Thinks outside the box to come up with alternative solutions
Thinks clearly under pressure, able to prioritize and work to deadlines
Able to lead and manage projects and undertake positions of responsibility as well as actively contribute as a team member
Excellent work ethic, motivated and self disciplined.
Vehicle Inspector
Vehicle Testing New Zealand
Hamilton, New Zealand
01.2006 - 01.2012
Conducted in-depth inspections of light to heavy vehicles to identify damage, missing parts and mechanical issues.
Took photos of all damaged areas to include with repair reports.
Identified improperly repaired items and addressed with supervisor to resolve.
Prepared reports on vehicles' condition after inspection and submitted to supervisor.
Prepurchase Inspector
Vehicle Testing New Zealand
Hamilton, New Zealand
01.2005 - 01.2006
Maintained up-to-date inspection and audit records for improved reporting and analysis.
Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
Identified repair and upgrade requirements needed to meet safety and quality standards.
Upheld codes and regulations governing materials, processes, and procedures.
Mechanic
Midas Car Care
Hamilton, New Zealand
01.2001 - 01.2005
Replaced damaged, missing, or defective parts with new and refurbished components.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Disassembled defective parts to make proper repairs.
Inspected and tested equipment to locate worn and damaged parts.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tyre rotations, wheel balancing, and filter replacement.
Ordered repair parts quickly to prevent delays in projects and repair work.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Car Groomer/Head Mechanic
Rent A Dent
Auckland Airport
01.2000 - 12.2000
Carried out general repairs and maintance of rental vehicles
Maintained clean, tidy and safe work environment.
Vacuumed interiors of vehicles to remove dirt and debris.
Washed, waxed, and buffed vehicle bodies for professional shine.
Maintained car detailing equipment and supplies in optimal condition for daily demands.
Test drove vehicles and reported identified issues to management.
Refilled gas tanks and documented fluid levels.
Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Mechanic
Midas Car Care
Auckland, New Zealand
01.1998 - 01.2000
Replaced damaged, missing, or defective parts with new and refurbished components.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Repaired and replaced worn and damaged components.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Junior Mechanic
Brian Stephens Automotive, Brake
01.1997 - 01.1998
Pick up and drop off customer's vehicles.
Carried out TA duties concerning workshop tidiness and general housekeeping
Washed and cleaned customer's vehicles
Worked under the guidance of senior mechanical professionals to implement repairs and install new components
Cleaned and organized work areas, tools and equipment to support productivity
Followed detailed instructions of lead mechanic to achieve quality standards
Education
Pre Trade Certificate - Automotive Mechanics
KIWA Institute of Education
Pakakura, Auckland, New Zealand
12.1996
No Degree -
Manurewa High School
Manurewa, Auckland, New Zealand
12.1995
Skills
Optimizing engine performance
Preparing work orders
Scheduled services
Preventive maintenance services
Ordering supplies
Inventory organizing
Troubleshooting skills
Brake systems understanding
Maintenance procedures
Inspecting vehicles
Customer relations
System repairs
Overseeing garage operations
Replacing parts
Safety awareness
Certification
AUR30616 - Certificate III in Light Vehicle Mechanical Technology (Aquired on May 2018)