Aaron Choy-Sharkey
Parramatta,NSW
Summary
Experienced and highly regarded Barista with 5 years of expertise in crafting high-quality coffee and espresso beverages in fast-paced, customer-focused environments. Known for delivering exceptional customer service, maintaining a clean and welcoming workspace, and demonstrating a deep understanding of coffee beans, brewing methods, and equipment maintenance. Adept at working both independently and as part of a team, with a proven track record of building strong customer relationships and contributing to a positive café atmosphere. Passionate about coffee culture and consistently recognized for efficiency and attention to detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Barista, Novartis
Compass Group AU
07.2023 - Current
- Supervised daily operations, ensuring high-quality beverage preparation and customer service.
- Trained and mentored new service staff on beverage preparation and customer service standards.
- Reinvigorated drink menus, enhancing customer engagement and sales opportunities.
- Collaborated with management on promotional campaigns, driving sales through targeted marketing efforts.
Barista, Thales
Compass Group AU
06.2022 - 06.2023
- Prepared high-quality espresso-based beverages, ensuring consistency and flavor integrity.
- Managed inventory levels, reducing waste through effective stock rotation methods.
- Controlled line and crowd with quick, efficient service.
Barista, Holiday Inn (Darling Harbour)
Compass Group AU
11.2021 - 07.2022
- Showcased versatility by assisting in other areas of the café as needed, including maintenance, food preparation or table service when required.
- Assisted in supervisory tasks such as invoicing and inventory
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Received a letter of appreciation for my dedication to the team, communication and care.
Barista, Concord Hospital
Compass Group AU
03.2021 - 10.2021
- Maintained cleanliness of workstations and equipment, promoting a safe environment.
- Collaborated with team members to maintain high standards of product presentation.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
Advanced Diploma - 3D Animation And VFX For Film
Academy of Interactive Entertainment
Sydney, NSW02-2019
Skills
- Coffee Brewing
- Equipment Maintenance
- Customer Support and Solutions
- Inventory Management and Control
- POS Systems
- Safety and Sanitation
- Staff training
Certification
- Barista Certification, Lavazza-11/2017
- Barista Certification level 1, Veneziano-01/2025
Timeline
Lead Barista, Novartis
Compass Group AU
07.2023 - Current
Barista, Thales
Compass Group AU
06.2022 - 06.2023
Barista, Holiday Inn (Darling Harbour)
Compass Group AU
11.2021 - 07.2022
Barista, Concord Hospital
Compass Group AU
03.2021 - 10.2021
Advanced Diploma - 3D Animation And VFX For Film
Academy of Interactive Entertainment
References
Rebecca Laria- 0406 144 183
Manager: Novartis
Virginia- 0409 787 352
Manager: Thales
Symon Moth- 0424 738 120
Manager: Concord hospital