Aaron Gordon
Perth,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, Interpersonal skills. Adept at working effectively unsupervised and Highly-motivated in mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Outside Sales Representative
CJD Trucks
Forrestfield, WA
11.2022 - Current
- Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
- Provided technical support to existing customers regarding product usage and installation.
- Demonstrated products to potential customers and answered questions to close sales.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
Outside Sales Representative
TCWA
Forrestfield, WA
12.2021 - 11.2022
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Responded promptly to customer inquiries via phone or email.
- Listened to customer needs to identify and recommend best products and services.
- Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
- Provided technical support to existing customers regarding product usage and installation.
- Collaborated with other departments to complete sales transactions.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Identified customer needs by asking questions and advising on best solutions.
Mechanical Technician
Meales Concrete Pumping
Malaga, WA
03.2021 - 12.2021
- Monitored performance parameters to ensure optimal operation of machinery.
- Operated pressure pumps, air electrical equipment and mechanical equipment.
- Organized spare parts inventory to facilitate quick access during repairs or replacements.
- Tested, diagnosed, and repaired malfunctioning components.
- Replaced worn or defective parts with new ones.
- Collaborated with other technicians to complete projects.
- Fabricated mechanical components consistent with engineering specifications.
- Monitored, inspected or tested mechanical equipment.
Mechanical Technician
Merkanooka Haulage
Perth, WA
09.2020 - 03.2021
- Monitored performance parameters to ensure optimal operation of machinery.
- Operated pressure pumps, air electrical equipment and mechanical equipment.
- Tested, diagnosed, and repaired malfunctioning components.
- Replaced worn or defective parts with new ones.
- Monitored, inspected or tested mechanical equipment.
Warehouse Supervisor
CJD Trucks
Forrestfield , WA
11.2018 - 09.2020
- Identified process improvement opportunities within the warehouse environment.
- Developed and implemented safety policies and procedures for the warehouse team.
- Developed weekly schedules for warehouse employees.
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Operated forklifts to fill or empty overhead spaces.
- Generated warehouse shipping documents, packing lists and invoices.
- Held staff meetings to share information and address specific issues.
Parts Counter Sales Person
CJD Trucks
Forrestfield, WA
03.2018 - 11.2018
- Processed orders and invoices accurately and efficiently.
- Inspected returned merchandise for damage; restocked shelves accordingly.
- Resolved customer complaints in a timely manner.
- Provided quotes to customers for requested parts.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Kept parts neatly stacked and ready for purchase.
- Filled out paperwork for warranty returns and exchanges when necessary.
Mechanic
CJD Trucks
Forrestfield, WA
12.2013 - 03.2018
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Assisted fellow mechanics when necessary.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
- Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
- Maintained schedule of class assignments to meet deadlines.
Parts Counter Person
CJD Trucks
Forrestfield, WA
03.2010 - 12.2013
- Maintained updated knowledge through continuing education and advanced training.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Responded promptly to customer inquiries via telephone, email or chat applications.
- Located and labeled parts to maintain organized inventory of stock.
- Operated forklift equipment safely for loading and unloading purposes.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Kept parts neatly stacked and ready for purchase.
Education
Certificate 3 in Heavy Commercial Vehicle Mechanical Technology - Heavy Commercial Vehicle
Tafe
Thornlie, WA12-2017
Certificate 2 in Automotive Air Conditioning Technology - Automotive Air Conditioning
Tafe
Thornlie, WA12-2017
Certificate 3 Wholesales - Wholesales
Rochdale Institute
Perth12-2013
Year 11 -
Ellenbrook Christian Collage
Ellenbrook12-2008
Skills
- Customer Service
- Troubleshooting
- Customer Service
- Motivated Team Player
- Goal-Oriented
- Problem-Solving
- Computer Skills
- Work Independently
- Multitasking
Certification
- c class license
- LF forklift license
- white card
- Certificate 3 wholesales
- Certificate 3 in heavy commercial vehicle mechanical technology
- Certificate 2 in automotive air conditioning technology
Timeline
Outside Sales Representative
CJD Trucks
11.2022 - Current
Outside Sales Representative
TCWA
12.2021 - 11.2022
Mechanical Technician
Meales Concrete Pumping
03.2021 - 12.2021
Mechanical Technician
Merkanooka Haulage
09.2020 - 03.2021
Warehouse Supervisor
CJD Trucks
11.2018 - 09.2020
Parts Counter Sales Person
CJD Trucks
03.2018 - 11.2018
Mechanic
CJD Trucks
12.2013 - 03.2018
Parts Counter Person
CJD Trucks
03.2010 - 12.2013
Certificate 3 in Heavy Commercial Vehicle Mechanical Technology - Heavy Commercial Vehicle
Tafe
Certificate 2 in Automotive Air Conditioning Technology - Automotive Air Conditioning
Tafe
Certificate 3 Wholesales - Wholesales
Rochdale Institute
Year 11 -
Ellenbrook Christian Collage
- c class license
- LF forklift license
- white card
- Certificate 3 wholesales
- Certificate 3 in heavy commercial vehicle mechanical technology
- Certificate 2 in automotive air conditioning technology
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