Aaron Hawkins
Summary
Dynamic professional with a proven track record at Allied Parts, excelling in customer service and problem-solving. Demonstrated ability to enhance team collaboration and drive results through effective communication and attention to detail. Skilled in multitasking and time management, consistently achieving over 95% customer satisfaction. Committed to continual improvement and delivering exceptional service.
Overview
19
19
years of professional experience
Work History
Spare Parts Sales
Allied Parts
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
Console Operator
Caltex
12.2023 - 11.2024
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Observed and reported suspicious activities and persons.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
- Collaborated with team members to develop strategies for improving overall console performance and functionality.
Car Detailer
Tropical Auto Group
03.2019 - 10.2023
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Applied protective agents, including sealants, to protect surfaces.
- Shined vehicle windows and windshields to remove water spots.
Auto Body Repair Technician Assistant
Barry Jones Smash Repairs
01.2006 - 12.2008
- Supported the completion of complex repair tasks by assisting lead technicians with specialized tools and equipment.
- Contributed to reduced waste levels by properly disposing of hazardous materials according to local ordinances and EPA regulations.
- Streamlined workflow processes by efficiently managing inventory, ordering supplies, and organizing parts as needed.
- Facilitated positive customer experiences by keeping them informed of repair progress during stages of the repair process.
- Performed thorough vehicle inspections to identify damage and necessary repairs accurately.
- Demonstrated proficiency in welding techniques while supporting lead technician in repairing damaged metal components.
- Maintained up-to-date knowledge of industry standards and best practices for superior service delivery.
- Assisted in completing repair jobs within estimated timeframes, ensuring timely vehicle returns to customers.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Active listening
- Problem resolution
- Verbal communication
Timeline
Spare Parts Sales
Allied Parts
09.2024 - Current
Console Operator
Caltex
12.2023 - 11.2024
Car Detailer
Tropical Auto Group
03.2019 - 10.2023
Auto Body Repair Technician Assistant
Barry Jones Smash Repairs
01.2006 - 12.2008
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