Summary
Overview
Work History
Education
Skills
Timeline
Generic

AARON HAY

Summary

I am a highly skilled and customer focused Home Claims Assessor with extensive experience in evaluating claims, assessing damages, and determining fair claim outcomes. I take pride in my proven track record of conducting thorough assessments, carefully gathering and reviewing information to ensure the correct claim outcomes are reached, while adhering to industry regulations.

With strong communication and interpersonal skills, I excel in building effective relationships with clients, service providers, and colleagues. I am deeply committed to delivering exceptional customer service, always upholding the highest standards of professionalism and integrity.

I successfully manage multiple claims simultaneously while staying organised and focused to meet deadlines, in high-pressure environments. I am also highly proficient in utilizing industry-specific software and Microsoft Office and continuously seek ways to improve my skills.

Overview

10
10
years of professional experience

Work History

Desktop Assessor

Youi Insurance
08.2024 - Current

Building Team Consultant

Youi Insurance
11.2023 - 08.2024

Sales Representative

Stormguard Roofing
05.2023 - 11.2023

Building Team Consultant

Youi Insurance
11.2022 - 05.2023

Claims Advisor

Youi Insurance
01.2022 - 11.2022

Disability Support Worker

Lifestyle Supports
05.2021 - 12.2021

Operations Manager

Steeline Roofin Spot
01.2020 - 05.2021

Estimator

Pantex Roofing Systems
08.2018 - 12.2019

Roofing Contractor

East Coast Roofing
11.2016 - 08.2018

Roofing Contractor

Bond Roofing
08.2015 - 11.2016

Education

ANZIIF Tier 2 General Insurance Compliance General
01-2022

Certificate III Individual Support (Disability)
01-2021

First Aid Certificate With CPR
01-2021

Working With Children Card
01-2021

NDIS Workers Card
01-2021

Working At Heights Certificate
01-2015

Workplace Health & Safety Construction White Card
01-2014

Skills

  • Excellent Interpersonal skills
  • Strong attention to detail
  • Superior customer service
  • Excellent time management and organisational ability
  • Strong project management skills
  • Strong leadership skills, with expertise in training and mentoring
  • Commitment to professional and ethical behaviour
  • Excellent Microsoft Office skills and highly proficient in industry-relevant software

Timeline

Desktop Assessor

Youi Insurance
08.2024 - Current

Building Team Consultant

Youi Insurance
11.2023 - 08.2024

Sales Representative

Stormguard Roofing
05.2023 - 11.2023

Building Team Consultant

Youi Insurance
11.2022 - 05.2023

Claims Advisor

Youi Insurance
01.2022 - 11.2022

Disability Support Worker

Lifestyle Supports
05.2021 - 12.2021

Operations Manager

Steeline Roofin Spot
01.2020 - 05.2021

Estimator

Pantex Roofing Systems
08.2018 - 12.2019

Roofing Contractor

East Coast Roofing
11.2016 - 08.2018

Roofing Contractor

Bond Roofing
08.2015 - 11.2016

ANZIIF Tier 2 General Insurance Compliance General

Certificate III Individual Support (Disability)

First Aid Certificate With CPR

Working With Children Card

NDIS Workers Card

Working At Heights Certificate

Workplace Health & Safety Construction White Card
AARON HAY