AARON HILL
Merrimac,QLD
Summary
My extensive experience throughout my professional roles, combined with my personal development ensures I can offer the required skills, learning potential and experience for your position. One of my key strengths displayed throughout my career has been my advanced interpersonal skills. These skills have been developed conversing with customers, staff, contractors, stakeholders, Councillors, Mayors in diverse settings and environments. These interpersonal skills allow me to blend effectively into a team environment. I have extensive experience in liaising and negotiating with key stakeholders to achieve required outcomes. As a Business Owner / Director I have obtained an advanced level of computer literacy including spreadsheets and reporting requirements and a proven ability to identify and undertake training and professional development. My professionalism, integrity and accountability are traits that have ensured the success of these businesses. As a collaborative Medical Practice Manager proudly offering over 20 years' experience resolving customer issues and known for implementing procedures that lower overhead costs and increase productivity. Reliable Practice Manager offering 20 years of experience working in busy, customer-driven environments.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Medical Practice Manager
Hill HealthWise Family Medical Centre
01.2020 - Current
- Financial management, Human resources management, Planning and marketing, Information management, Risk management, Governance and organisational dynamics, Business and clinical operations, Professional responsibility
Director/ Manager
Hill Medical Pty Ltd
01.2004 - Current
- Provide effective, culturally aligned leadership to supervisory, professional, technical and administrative staff, Effectively management contracts engaged with external suppliers and service providers, Provide expert technical and policy advice and guidance to Doctors and staff in relation to the Medicare system, and governing bodies, To initiate, develop and implement significant projects to increase community awareness of contemporary and emerging relevant issues, Develop, manage, and review financial budgets for all areas of responsibility, Commitment and drive the principles and philosophy of customer service
Partner /Business Development/ Operations
Mundingburra Medical Centre, Townsville
01.2004 - 01.2012
- Provide effective, culturally aligned leadership to supervisory, professional, technical and administrative staff, Apply high level management skills to achieve complex multi-functional outcomes through the development of an engaged and continually developing workforce, Effectively management contracts engaged with external suppliers and service providers, Provide expert technical and policy advice and guidance to Doctors and staff in relation to the Medicare system, and governing bodies, To initiate, develop and implement significant projects to increase community awareness of contemporary and emerging relevant issues, Develop, manage, and review financial budgets, Commitment and drive the principles and philosophy of customer service
Project Manager/ Sales and Marketing
Fairfield Waters Residential Land Development
01.2002 - 01.2007
- Coordinate Sales and Marketing of individual stages of vacant land to the general public and builders, Face to face contact with public for sales and after sales service, Coordinate and manage the development of builder display villages, Manage development covenant issues and approve compliance of housing plans, Liaise and advise stakeholders in relation to Sales and Marketing direction, Manage day to day onsite construction, Ensure all administrative requirements are met and workload performed inside deadlines, Provide detailed and expert advice to internal and external clients on legislative matters, Participate in a range of Community based projects, Manage the hiring of staff
Acting Coordinator Animal Management
Townsville City Council
01.2001 - 01.2002
- To coordinate the operations of the Local Laws and Development Compliance Units, Formulation of budget and financial management within the units, Represents the units on specialised committees and groups, Develop, implement and maintain reporting mechanisms and communications channels within and external to the Local Laws and Development Compliance Units, Identify and where appropriate implement Local Laws and Development Compliance projects and increase Local and State Legislation awareness, Responsible for the development, implementation and review of complex work place procedures, Exercise responsibility for Workplace Health and Safety, Environmental Protection, EEO, Anti-discrimination and privacy obligation, Ensure the effective use of human and material resources to achieve outcomes, Establish and maintain necessary training requirements specific to the Local Laws and Development Compliance Units
Animal Management Officer
Townsville City Council
01.2000 - 01.2002
- Investigate and monitor public health, environmental health and animal management issues, Deal with complaints and work with community members to achieve appropriate outcomes, Respond to specific requests and community requirements, Prepare reports, notices, recommendations and correspondence relative to inspections, including the preparation and presentation of material for prosecution of offences, Draft agenda items relating to technical aspects within Environmental Health Services jurisdiction, Assist in the development and presentation of educational and promotional campaigns, surveys and special projects, Provide timely and correct advice, both written and verbal, to members of the public on matters relative to Council local laws and other appropriate legislation
Sports Massage Practice
Brisbane/Townsville
01.1995 - 01.2000
- Marketing of Practice: Appointments with Doctors, Physiotherapists, Sports stores, Coaches, and other sporting organisations
- Lecturing at junior development swim clinics, Educating new and prospective clients on why treatment will benefit, Account keeping, Using statistical information to assess monthly targets and identifying target areas
Sales and Marketing
Success of London
01.1993 - 01.1994
- Sales and Marketing of seven star diary system, Managing accounts and aiming to exceed target sales, Processing orders for mail order sales, Telephone sales, Organising mail outs for promotion
Professional Triathlete
01.1988 - 01.1992
Education
Bachelor of Business - Management Marketing
James Cook University
Townsville, QLDSkills
- Financial management
- Human resources management
- Planning and marketing
- Information management
- Risk management
- Governance and organisational dynamics
- Business and clinical operations
- Professional responsibility
- Strategic business planning
- Healthcare compliance
- Marketing
- Practice Marketing
- Bookkeeping
- Performance Metrics
- Workflow Management
- Payroll Administration
- Staff Guidance
- Policy Development
- Operations Management
- Quality Improvement
Certification
- C Class Open
- R Class Open (Motorbike)
Interests Recreational Activities
- Ironman Triathlon
- Family
- Coaching
Professional Development
- James Cook University, Bachelor of Business (Management and Marketing), 2003
- Griffith University, Bachelor of Psychology (Hons), Current
- Australian Institute of Applied Science, Qualified REIQ Real Estate agent, 1997
- Australian Institute of Applied Science, Cert. in Nat. Th. (Massage), 1997
- Franklin Covey, Seven Habits of Highly Effective People
References
Dr Lauren McKay, 0401438060, Milena Salak, Practice Manager, 0418 872 520, Jaret Grant, 0438 044 464
Timeline
Medical Practice Manager
Hill HealthWise Family Medical Centre
01.2020 - Current
Director/ Manager
Hill Medical Pty Ltd
01.2004 - Current
Partner /Business Development/ Operations
Mundingburra Medical Centre, Townsville
01.2004 - 01.2012
Project Manager/ Sales and Marketing
Fairfield Waters Residential Land Development
01.2002 - 01.2007
Acting Coordinator Animal Management
Townsville City Council
01.2001 - 01.2002
Animal Management Officer
Townsville City Council
01.2000 - 01.2002
Sports Massage Practice
Brisbane/Townsville
01.1995 - 01.2000
Sales and Marketing
Success of London
01.1993 - 01.1994
Professional Triathlete
01.1988 - 01.1992
Bachelor of Business - Management Marketing
James Cook University
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