Summary
Overview
Work History
Education
Skills
Timeline
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Aaron Jones

Sanctuary Point,NSW

Summary

Dynamic supervisor with a proven track record at Supercheap Auto, excelling in employee training and customer service. Enhanced store efficiency and financial accuracy while fostering a safety-focused environment. Proven ability with mentoring staff and improving operational processes, ensuring exceptional service and satisfaction for diverse clientele.

Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

7
7
years of professional experience

Work History

Supervisor

Supercheap Auto
09.2019 - Current
  • Supervised daily operations, ensuring team adherence to safety protocols and company policies.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Trained and mentored new team members on operational procedures and best practices.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Increased store efficiency, managing daily operations such as opening, closing, and staff supervision.
  • Provided exceptional service to diverse clientele by understanding their needs/preferences while recommending suitable product solutions.

Restaurant Waiter

Eastern Tiger
04.2018 - 01.2019
  • Provided exceptional customer service, ensuring a positive dining experience for all patrons.
  • Collaborated with kitchen staff to facilitate timely meal preparation and delivery.
  • Managed multiple tables efficiently during peak hours, enhancing overall restaurant flow.
  • Trained new staff on restaurant protocols and customer interaction techniques.
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

High School Diploma -

Vincentia High School
Vincentia, NSW
09-2019

Skills

  • Employee training and mentoring
  • Goal oriented
  • Staff management
  • Retail Operations management
  • Process monitoring and improvement
  • Financial management
  • Workplace safety
  • Customer service focus

Timeline

Supervisor

Supercheap Auto
09.2019 - Current

Restaurant Waiter

Eastern Tiger
04.2018 - 01.2019

High School Diploma -

Vincentia High School
Aaron Jones