Driven and collaborative professional with a strong background in customer service and team leadership, notably at McDonald's Restaurant. Excelled in food preparation and safe food handling, enhancing customer satisfaction and operational efficiency. Demonstrated exceptional problem-solving abilities and commitment to safety standards, contributing significantly to workplace productivity and team success.
Hi, I’m
Aaron McDonald
Albury,NSW
Summary
Overview
2025
years of professional experience
Work History
McDonald's Restaurant
Crew Member
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Stocked shelves to organize aisles in assigned department.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Accurately operated cash register to process customer payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Replenished serving stations with fresh food and cleaned up spills.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Completed milkshakes and ice cream desserts for customers.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
On Top Edge Protection
Scaffold Helper
04.2024 - 09.2024
Job overview
- Maintained safety and operational procedures for Number projects at heights of up to Number feet.
- Trained over Number newly hired employees on safest ways to erect and take down scaffolding.
- Utilized ladders, small lifts and rope access systems to safely access hard-to-reach areas.
- Erected scaffolding for Number jobs from Type projects to Type.
- Assembled, erected and dismantled scaffolding structures to meet project needs.
- Verified all scaffolding materials were stored safely and securely.
- Followed OSHA regulations and safety standards when installing and working with scaffolding.
- Worked around live machinery and ongoing operations to complete Number scaffolding projects on-time and under budget.
- Carried materials and equipment weighing up to Number pounds onto job sites in various climates and weather conditions.
- Trained new employees on proper safety procedures for working on scaffolding.
- Built custom scaffolding structures to specifications for diverse applications.
- Safely installed and dismantled scaffolding from aerial lifts and larger lifts.
- Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.
- Worked in team-focused environment to collaboratively complete projects on time and within budget.
- Set up and broke down scaffolding, shoring, and other support systems to meet project requirements.
- Cleaned work areas, machines and equipment to maintain clean and safe job site.
- Transported materials and tools from work truck to project areas and organized supplies based on likely needs.
- Boosted team performance by collecting debris, extra materials, and tools to keep work areas clean and organized.
- Measured and cut wood pieces using hand saws and powered saws.
Cool Off
Crew Member
06.2022 - 02.2024
Job overview
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Stocked shelves to organize aisles in assigned department.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Replenished serving stations with fresh food and cleaned up spills.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Observed customer purchases in line and differentiated between standard portions.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Filled out daily shift log to record amount of food prepared, used and leftover.
On Top Edge Protection
Scaffold Builder
10.2020 - 11.2020
Job overview
- Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.
- Trained over Number newly hired employees on safest ways to erect and take down scaffolding.
- Maintained safety and operational procedures for Number projects at heights of up to Number feet.
- Assembled and disassembled tiered seating for public events.
- Erected scaffolding for Number jobs from Type projects to Type.
- Worked around live machinery and ongoing operations to complete Number scaffolding projects on-time and under budget.
- Carried materials and equipment weighing up to Number pounds onto job sites in various climates and weather conditions.
- Accurately constructed scaffolding for confined spaces such as Type areas for Number projects
- Built custom scaffolding structures to specifications for diverse applications.
- Worked in team-focused environment to collaboratively complete projects on time and within budget.
- Utilized problem-solving skills to troubleshoot and resolve issues with scaffolding structures.
- Followed OSHA regulations and safety standards when installing and working with scaffolding.
- Followed protocols and stayed organized to provide personal and teammate safety.
Cool Off
Crew Member
06.2018 - 09.2020
Job overview
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted other team members to achieve goals.
- Documented customer orders and conveyed special requests to kitchen staff.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Douglas Earth Moving
Laborer
05.2016 - 09.2018
Job overview
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Inspected tools and equipment to maintain safety and efficiency.
- Provided labor support to carpenters, masons and other skilled trades.
- Used variety of hand and power tools to complete tasks.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Operated forklifts and boom lifts to complete various tasks.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials onto trucks and trailers.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Followed instructions and safety protocols while operating machinery and equipment.
- Managed safe and efficient use of tools and equipment on construction sites.
- Mixed and poured concrete for variety of projects.
- Followed instructions and safety protocols to prevent accidents and injuries.
Hungry Jack's
Crew Member
06.2013 - 10.2015
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Stocked shelves to organize aisles in assigned department.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Accurately operated cash register to process customer payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished serving stations with fresh food and cleaned up spills.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Completed milkshakes and ice cream desserts for customers.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Observed customer purchases in line and differentiated between standard portions.
- Prepared salads, soups and sandwiches for customers.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Brewed coffee and tea and changed out drink station syrups.
- Backed up servers by setting up trays and completing some food deliveries.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Education
Murray High School Albury, NSW
Year 9
03.2008
University Overview
Skills
- Food Preparation
- Beverage Preparation
- Inventory Restocking
- Cooking
- Food Running
- Order Management
- Health Code Compliance
- Customer Engagement
- Customer Service
- Safe Food Handling
- Drive-Thru Operations
- Inventory Counts
- Machine Operations
- Quality Control Checks
- Taking Orders
- Production Line Work
- Hospitality service expertise
- Commercial fishing
- Workplace Efficiency
- Valid Driver's License
- Clear Communication
- Telephone Etiquette
- Flexible Schedule
- Safety awareness
- Integrity and Honesty
- Passenger relations
- Supplies Monitoring and Restocking
- Creativity and Innovation
- Crew Leadership
- Safety
- Store Opening and Closing
- Equipment Maintenance
- Safe Vehicle Operation
- Interactive communication skills
- Cash Handling
- Housekeeping
- Initiative and Self-Motivation
- Teamwork and Collaboration
- Complex Problem-Solving
- Team Contributions
- Ordering Procedures
- Verbal and written communication
- Visual Communication
- Forklift Operation
- Performance Improvement
- Company standards
- Sanitizing
- Cleaning
- Time Management
- Problem-Solving
- Heavy Lifting
Timeline
Scaffold Helper
On Top Edge Protection
04.2024 - 09.2024
Crew Member
Cool Off
06.2022 - 02.2024
Scaffold Builder
On Top Edge Protection
10.2020 - 11.2020
Crew Member
Cool Off
06.2018 - 09.2020
Laborer
Douglas Earth Moving
05.2016 - 09.2018
Crew Member
Hungry Jack's
06.2013 - 10.2015
Crew Member
McDonald's Restaurant
Murray High School
Year 9
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