Aaron Middleton
Waterloo,NSW
Summary
- Experienced cabin crew member with five years in the aviation sector, specializing in safety and customer service. Demonstrated problem-solving skills and ability to remain composed in high-pressure situations. Strong communication and writing abilities enhance service delivery. Actively pursuing my passion in aviation.
- Proactive professional offering several years working in airline industry. Adept at responding to intense emergency situations with calm and professionalism. Pursuing crew member position focused on providing exceptional customer service to passengers.
- Police Officer highly effective at taking leadership direction from superiors as well as mentoring junior officers. Believes that willingness to learn and emphasis on teamwork are essential qualities of successful law enforcement officers. Focused on maintaining strong relationships with coworkers and community.
Overview
15
15
years of professional experience
Work History
Police Officer
New South Wales Police Force
Sydney, New South Wales
06.2024 - Current
- Assisted with the enforcement of all applicable laws, ordinances, and regulations.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Arrested suspects following established procedures while exercising caution and good judgment.
- Investigated suspicious persons or activities to determine if criminal activity was present.
- Provided testimony in court when necessary concerning investigations conducted.
- Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
QANTAS Cabin Crew
Jetconnect - QANTAS
wellington
01.2020 - 06.2024
- Participated in pre-flight briefings to discuss flight details, weather and service plans.
- Took measures during unusual conditions to maximize safety of customers and crew.
- Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
- Collaborated with pilots in preparing aircraft for departure from airports.
- Provided first aid assistance to passengers when necessary.
- Greeted passengers and provided assistance with boarding, seating, and stowing of carry-on luggage.
- Assisted passengers with inquiries regarding in-flight services, such as meal options and entertainment selections.
- Offered in-flight entertainment to passengers, operating audio, and video equipment to deliver seamless experiences.
Cabin Crew
Jetstar New Zealand
christchurch, new zealand
10.2018 - 01.2020
- Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
- Followed company regulations and rules to promote a safe environment for travelers and employees.
- Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff.
- Maintain and up to date knowledge on Cabin Crew orders and customer service updates
- Always come to work with a can do attitude and good sense of humor
- Rigorously maintain my external appearance as it shows professionalism and reflects well on my company
- Ensure our customers arrive at their destination safely and happy with their experience
Assistant In Nursing
St Catherine's Aged Care Services
sydney, new south wales
03.2016 - 06.2019
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Advanced First Responder And Team Leader
St Johns Ambulance
sydney, NSW
11.2016 - 10.2018
- Trained team on all aspects of operating procedures and company services
- Coached team members in customer service techniques, providing feedback and encouragement
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly
- Contracted to provide event health services to the community ensuring patient safety and care
- Take on all kinds of feedback to ensure customer satisfaction with delivered service and help create a more streamlines approach
- Performed minor logistical duties to ensure all gear and equipment were present and operational at duties
- Leading my team of 10+ team members coordinating emergency responses and ensuring proper care of the patient was observed as well as all correct patient paperwork was done
Kitchen Hand
Hungry Jack's
Bathurst, NSW
01.2010 - 12.2010
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items
- Followed proper handling and sanitation procedures to ensure food safety for customers
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items
- Strategically plated hot meals and salads in aesthetically pleasing arrangements
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
Education
Bachelor of Policing - Policing
Western Sydney University, Kingswood Campus
Kingswood, NSW0 2016
Associate Degree in Police Practice - Policing
Charles Sturt University
Goulburn, NSW06-2025
Certificate 3 in Aged Care - Medicine
TAFE NSW - Cobar
Cobar, NSW8 2016
Certificate 3 in Basic Healthcare - Medicine
St John Ambulance Training Academy
Blacktown, NSW7 2017
Advanced First Aid Certificate - Medicine
St John Ambulance Training Academy
Blacktown, NSW3 2017
Certificate in Emergency Medical First Response - Medicine
St John Ambulance Training Academy
Blacktown, NSW11 2016
Diploma of Social Science - Social Sciences
Western Sydney University The College
Quakers Hill, NSW11 2015
Skills
- Incident management
- Attention to detail
- Crime prevention training
- Cabin management
- Flight preparation
- Multilingual proficiency (Japanese)
Languages
Japanese
Professional
Timeline
Police Officer
New South Wales Police Force
06.2024 - Current
QANTAS Cabin Crew
Jetconnect - QANTAS
01.2020 - 06.2024
Cabin Crew
Jetstar New Zealand
10.2018 - 01.2020
Advanced First Responder And Team Leader
St Johns Ambulance
11.2016 - 10.2018
Assistant In Nursing
St Catherine's Aged Care Services
03.2016 - 06.2019
Kitchen Hand
Hungry Jack's
01.2010 - 12.2010
Bachelor of Policing - Policing
Western Sydney University, Kingswood Campus
Associate Degree in Police Practice - Policing
Charles Sturt University
Certificate 3 in Aged Care - Medicine
TAFE NSW - Cobar
Certificate 3 in Basic Healthcare - Medicine
St John Ambulance Training Academy
Advanced First Aid Certificate - Medicine
St John Ambulance Training Academy
Certificate in Emergency Medical First Response - Medicine
St John Ambulance Training Academy
Diploma of Social Science - Social Sciences
Western Sydney University The College
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