Aaron Miller

• Asana in W360 Smarter Operations/Food Academy Delivery Squad (National Project Lead), building a centralised workspace to allow transparent at-a-glance access to all projects, learning milestones and utilised capacity
• Co-Lead of the Embed & Evolve Renewal and New Store Program Squad, identifying capability gaps within programs to support the future evolution of learning program strategy and design
• Evolving traditional ways of working to align with Agile Values & Methodologies, instilling an Agile mindset in all trainers to support a constructive team culture
• Increasing alignment and accountability, real-time collaboration between stakeholders, along with current/future capacity forecasting for project and initiative deployment
• Coach, mentor and influence business leaders and their teams to ensure learning and development strategies are successfully implemented and advocated within the workplace, this includes LSI coaching & mentoring of leaders at all levels across the nation
• Leading up to four direct reports and 10-20 indirect reports, accountable for ensuring the training team's capability aligns to the business’ strategic direction and committed outcomes, including mitigating financial & reputational risk across our network through effective coaching & training interventions
• Partnering across the My Co: E2E Operations Tribe & W360 Ecosystems with a variety of business units including, but not limited to; Learning & Design, Store Operations, Construction & Planning, Culture & People, WooliesX & Innovation to ensure benefits are realised and embedded through a data-led approach to increase leadership capability and technical excellence
• Accountable for the Food Academy team's development and in-store coaching moments delivered in partnership with Store Operations to build capability and inspire cultural change, through a bespoke learning approach

• Internal JDI Talent Lead (Woolworths Supermarkets)
• Coach, mentor and influence business leaders and their teams to ensure learning and development strategies are successfully implemented and advocated within the workplace, this includes LSI coaching of Group Managers, Operation Managers, Culture & People Partners and GSI facilitation, aiming to understand specific team culture to unlock group potential
• Partner with Food Group to lead and support the delivery of their Store Leadership Development Program (ASM & SM SLP) and their Above Store Leadership Development Program (GM SLP)
• Plan, organise and deliver the leadership development learning strategies for Woolworths Group across the SA/NT/WA region
• Lead culture change sessions and coach line managers in collaboration, listening culture & change framework, unlocking & building change capability within stores before, during & post the renewal disruption periods
• Build capability within the Food Academy Trainer team through national and state-based training plans
• Support capability building of the Store and Group Managers to be able to facilitate national training initiatives

• Building leadership & management capabilities through facilitating design workshops, as well as 1:1 coaching with open, honest and challenging conversations, where increased self-awareness, engagement and alignment to the business vision are a focus
• Developing, coaching and influencing team behaviours and engagement through 19 stores (400+ Team Members) across WA, aiming to positively influence the state’s customer-centric culture, whilst supporting the growth of business outcomes such as Comp Sales, Gross Profit, Basket Size, My Dan Murphy program engagement, Customer Count, Item Count and Pinnacle Penetration
• Passionately delivering wine & spirits education across multiple states through 1:1 coaching, facilitation of vendor-sponsored workshops and masterclasses while challenging each team’s vision for increasing community/customer engagement through team lead product events, in-store tastings and daily product learning
• Planning & organising local, Australian & international guests to facilitate wine/spirit/beer education seminars with store teams, where the systematic approach to tasting, production methods, brand history/stories and consumer trends were a priority
• Coaching and developing each team’s sales & service skills focused on increased customer experiences, customer loyalty as well as state financial growth
• Support the rollout and function of the Store of Learning program, where SOL facilitator coaching and guidance are key objectives
• Leveraging team member/customer observations and insights to build store specific customer-focused action plans

• Building leadership & management capabilities through open, honest and challenging coaching sessions, where increased self-awareness, engagement and understanding are a focus through 71 Stores across WA & NT
• Develop positive relationships with key stakeholders such as Supermarket Store Managers, BWS State & Area Managers, National Support Office & Liquor Managers to achieve the highest outcomes and standards throughout stores
• Facilitate wine/spirit/beer education seminars & masterclasses with store teams, where the systematic approach to tasting, production methods, basic viticulture and consumer trends were a priority
• Positively influencing business outcomes such as Comp Sales, Basket Size, Customer Count, Item Count and Pinnacle Penetration
• Coaching and developing all team’s engagement, sales & service skills aiming to achieve increased financial, customer satisfaction & customer count results

• Area Manager (S) | September 2013 – March 2014
• On-Boarding Specialist | April 2013 – June 2013

Including further Operational Roles, details available upon request

• State Implementation Manager
• Network Store Manager

Including further Operational Roles, details available upon request