Aaron Murphy
Bondi,NSW
Summary
Law & Taxation graduate with a diverse background in finance, sales, customer service, and communication. Recently, I took a career break to engage in casual construction work while exploring Australia. This experience has enhanced my skill set, and I am now eager to pursue my next career opportunity. Seeking a role that allows me to seamlessly integrate my educational background, past experience, and skills for professional growth
Overview
6
6
years of professional experience
Work History
ASU Relationship Manager
Pepper Finance Corporation
Shannon, Co. Clare Ireland.
10.2021 - 02.2023
- Managing and responsible for a dedicated list of 42 pre-arrears mortgage accounts.
- Contacting borrowers by letter/telephone in accordance with the Code of Conduct for Mortgage Arrears and the Mortgage Arrears Resolution Process (MARP).
- Negotiating payments and completing financial assessments.
- Determining and recommending loan restructuring options.
- Following agreed lines of escalation for borrowers whose mortgage arrears are unsustainable.
- Identifying, assessing and delivering sustainable solutions for borrowers in financial difficulty.
- Organising face-to-face meetings for borrowers.
- Responsible for training in new hires into the Arrears Support Unit team.
- Segmentation role - Responsible for reviewing, progressing and ensuring accounts are worked correctly.
Sales Assistant
Brown Thomas
Limerick, Ireland
10.2016 - 10.2021
- Provide guidance, instruction, direction and leadership to fellow employees.
- Complete store operational requirements.
- Cash management and assigning employees
- Handling customer complaints.
- Level 3 card to deal with refunds and exchanges.
- Gained invaluable experience in customer service and sales.
- Strong teamwork and communication skills acquired through working towards targets.
- Online sales consultant.
- Responsible for ensuring customer satisfaction.
Sales Assistant
San Francisco Citywear
05.2019 - 08.2019
- Assisted customers in the selection of products and merchandise to suit their needs and size ensuring a high level of customer service and satisfaction.
- Tagged products in accordance with size and style ensuring accuracy and attention to detail.
- Tidied and sorted all visual display areas at the end of the day to ensure high standard of presentation.
Education
Bachelor of Business - Law And Taxation
Technological University of The Shannon
Limerick, Ireland01.2021
Leaving Certificate -
Salesian Secondary College
Pallaskenry, Limerick01.2017
Skills
- Interpersonal Skills
- Problem Solving
- Product Sales
- Communication
- Teamwork
- Meeting deadlines
- Mentoring
- Presenting
- Achieving KPIs
- Adaptable
- Quick learning
- Financial Planning Processes
- Achieving KPIs
- Adaptable
- Quick learning
- Financial Planning Processes
- Achieving KPIs
- Adaptable
- Quick learning
- Financial Planning Processes
Timeline
ASU Relationship Manager
Pepper Finance Corporation
10.2021 - 02.2023
Sales Assistant
San Francisco Citywear
05.2019 - 08.2019
Sales Assistant
Brown Thomas
10.2016 - 10.2021
Bachelor of Business - Law And Taxation
Technological University of The Shannon
Leaving Certificate -
Salesian Secondary College