Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Aaron Murphy

Bondi,NSW

Summary

Law & Taxation graduate with a diverse background in finance, sales, customer service, and communication. Recently, I took a career break to engage in casual construction work while exploring Australia. This experience has enhanced my skill set, and I am now eager to pursue my next career opportunity. Seeking a role that allows me to seamlessly integrate my educational background, past experience, and skills for professional growth

Overview

6
6
years of professional experience

Work History

ASU Relationship Manager

Pepper Finance Corporation
10.2021 - 02.2023
  • Managing and responsible for a dedicated list of 42 pre-arrears mortgage accounts.
  • Contacting borrowers by letter/telephone in accordance with the Code of Conduct for Mortgage Arrears and the Mortgage Arrears Resolution Process (MARP).
  • Negotiating payments and completing financial assessments.
  • Determining and recommending loan restructuring options.
  • Following agreed lines of escalation for borrowers whose mortgage arrears are unsustainable.
  • Identifying, assessing and delivering sustainable solutions for borrowers in financial difficulty.
  • Organising face-to-face meetings for borrowers.
  • Responsible for training in new hires into the Arrears Support Unit team.
  • Segmentation role - Responsible for reviewing, progressing and ensuring accounts are worked correctly.

Sales Assistant

Brown Thomas
10.2016 - 10.2021
  • Provide guidance, instruction, direction and leadership to fellow employees.
  • Complete store operational requirements.
  • Cash management and assigning employees
  • Handling customer complaints.
  • Level 3 card to deal with refunds and exchanges.
  • Gained invaluable experience in customer service and sales.
  • Strong teamwork and communication skills acquired through working towards targets.
  • Online sales consultant.
  • Responsible for ensuring customer satisfaction.

Sales Assistant

San Francisco Citywear
05.2019 - 08.2019
  • Assisted customers in the selection of products and merchandise to suit their needs and size ensuring a high level of customer service and satisfaction.
  • Tagged products in accordance with size and style ensuring accuracy and attention to detail.
  • Tidied and sorted all visual display areas at the end of the day to ensure high standard of presentation.

Education

Bachelor of Business - Law And Taxation

Technological University of The Shannon
Limerick, Ireland
01.2021

Leaving Certificate -

Salesian Secondary College
Pallaskenry, Limerick
01.2017

Skills

  • Interpersonal Skills
  • Problem Solving
  • Product Sales
  • Communication
  • Teamwork
  • Meeting deadlines
  • Mentoring
  • Presenting
  • Achieving KPIs
  • Adaptable
  • Quick learning
  • Financial Planning Processes
  • Achieving KPIs
  • Adaptable
  • Quick learning
  • Financial Planning Processes
  • Achieving KPIs
  • Adaptable
  • Quick learning
  • Financial Planning Processes

Timeline

ASU Relationship Manager

Pepper Finance Corporation
10.2021 - 02.2023

Sales Assistant

San Francisco Citywear
05.2019 - 08.2019

Sales Assistant

Brown Thomas
10.2016 - 10.2021

Bachelor of Business - Law And Taxation

Technological University of The Shannon

Leaving Certificate -

Salesian Secondary College
Aaron Murphy