Aaron Murphy
Bondi,NSW
Summary
Law & Taxation graduate with a diverse background in finance, sales, customer service, and communication. Recently, I took a career break to engage in casual construction work while exploring Australia. This experience has enhanced my skill set, and I am now eager to pursue my next career opportunity. Seeking a role that allows me to seamlessly integrate my educational background, past experience, and skills for professional growth
Overview
6
6
years of professional experience
Work History
ASU Relationship Manager
Pepper Finance Corporation
10.2021 - 02.2023
- Managing and responsible for a dedicated list of 42 pre-arrears mortgage accounts.
- Contacting borrowers by letter/telephone in accordance with the Code of Conduct for Mortgage Arrears and the Mortgage Arrears Resolution Process (MARP).
- Negotiating payments and completing financial assessments.
- Determining and recommending loan restructuring options.
- Following agreed lines of escalation for borrowers whose mortgage arrears are unsustainable.
- Identifying, assessing and delivering sustainable solutions for borrowers in financial difficulty.
- Organising face-to-face meetings for borrowers.
- Responsible for training in new hires into the Arrears Support Unit team.
- Segmentation role - Responsible for reviewing, progressing and ensuring accounts are worked correctly.
Sales Assistant
Brown Thomas
10.2016 - 10.2021
- Provide guidance, instruction, direction and leadership to fellow employees.
- Complete store operational requirements.
- Cash management and assigning employees
- Handling customer complaints.
- Level 3 card to deal with refunds and exchanges.
- Gained invaluable experience in customer service and sales.
- Strong teamwork and communication skills acquired through working towards targets.
- Online sales consultant.
- Responsible for ensuring customer satisfaction.
Sales Assistant
San Francisco Citywear
05.2019 - 08.2019
- Assisted customers in the selection of products and merchandise to suit their needs and size ensuring a high level of customer service and satisfaction.
- Tagged products in accordance with size and style ensuring accuracy and attention to detail.
- Tidied and sorted all visual display areas at the end of the day to ensure high standard of presentation.
Education
Bachelor of Business - Law And Taxation
Technological University of The Shannon
Limerick, Ireland01.2021
Leaving Certificate -
Salesian Secondary College
Pallaskenry, Limerick01.2017
Skills
- Interpersonal Skills
- Problem Solving
- Product Sales
- Communication
- Teamwork
- Meeting deadlines
- Mentoring
- Presenting
- Achieving KPIs
- Adaptable
- Quick learning
- Financial Planning Processes
- Achieving KPIs
- Adaptable
- Quick learning
- Financial Planning Processes
- Achieving KPIs
- Adaptable
- Quick learning
- Financial Planning Processes
Timeline
ASU Relationship Manager
Pepper Finance Corporation
10.2021 - 02.2023
Sales Assistant
San Francisco Citywear
05.2019 - 08.2019
Sales Assistant
Brown Thomas
10.2016 - 10.2021
Bachelor of Business - Law And Taxation
Technological University of The Shannon
Leaving Certificate -
Salesian Secondary College
Similar Profiles
Asad O'FarooqAsad O'Farooq
Team Leader at Pepper Finance CorporationTeam Leader at Pepper Finance Corporation
Busie Pinkie Simelane-SikhondzeBusie Pinkie Simelane-Sikhondze
Branch Manager at Swaziland Development Finance Corporation (FINCORP– First Finance Company)Branch Manager at Swaziland Development Finance Corporation (FINCORP– First Finance Company)
Renel BuedronRenel Buedron
Accounting Officer at South Asialink Finance CorporationAccounting Officer at South Asialink Finance Corporation
Jamie HoustonJamie Houston
Statistical Officer at Northern Ireland Statistic and Research Agency (NISRA)Statistical Officer at Northern Ireland Statistic and Research Agency (NISRA)
Blair SelbyBlair Selby
Ramp Agent at Virgin AustraliaRamp Agent at Virgin Australia