Aaron Riley
Tennyson,NSW
Summary
Adept Technician Team Leader with a proven track record at Sydney On-Site Services, enhancing team performance and customer satisfaction through innovative solutions and targeted coaching. Always willing and eager to learn new skills to improve and grow my knowledge.
Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technician Team Leader
Sydney On-Site Services
10.2022 - Current
- Evaluated team performance regularly, providing constructive feedback and targeted coaching for improvement.
- Contributed to ongoing process improvements by identifying inefficiencies and suggesting innovative solutions.
- Boosted customer satisfaction with timely resolution of technical issues and proactive communication.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Repaired and replaced pumps, valves and motors.
- Replaced worn or broken parts on machines and equipment.
- Positively engaged with customers and maintained professional appearance as company representative.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Rewired and replaced faulty electrical components in equipment.
- Performing light fabrication work
- Welding repairs and installations
Night Shift Filler
Supamart Tramsheds
09.2021 - 10.2022
- Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
- Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.
- Utilized handheld devices to update inventory records accurately after completing stocking tasks.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Increased customer satisfaction with timely and accurate stocking of products in their designated areas.
- Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
Education
High School Diploma -
Hunters Hill High School
Hunters Hill, NSW11.2017
Skills
- Repair Welding
- Light Fabrication Work
- Electical and Mechanical Troubleshooting, Diagnosis and Repair
- Trained for use of EWP - Scissor Lift
- Time Management
- Team Leadership Skills
- Task Delegation
- Works Well Under Pressure
- Attention to Detail
- Power Tools and Equipment
- Preventive Maintenance
Certification
High Risk Forklift License - Class LO
Timeline
Technician Team Leader
Sydney On-Site Services
10.2022 - Current
Night Shift Filler
Supamart Tramsheds
09.2021 - 10.2022
High School Diploma -
Hunters Hill High School
High Risk Forklift License - Class LO
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