Aaron Roper
Valley View,SA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
Work History
Practice Manager
Somerton Park Day & Night Medical Centre
05.2022 - Current
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Oversaw accounting, budgeting, and financial reporting.
- Consulted with healthcare professionals on business decisions.
- Developed policies and procedures for effective practice management.
- Created and implemented organizational policies and procedures.
- Provided supervision and management to team of support personnel.
- Boosted staff morale by offering constructive feedback and specific direction.
- Ordered all office supplies and kept check on inventory levels.
Medical Receptionist
Healius
04.2020 - 05.2022
- Adhered to strict privacy laws to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Transcribed phone messages and relayed to appropriate personnel.
- Supported office staff and operational requirements with administrative tasks.
Store Manager
Bose
07.2014 - 07.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Store Manager
Klapp AV
01.2012 - 07.2014
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Assisted with hiring, training and mentoring new staff members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Sales Specialist
Klapp AV
01.2010 - 12.2011
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Bottling Line Technician
Pernod Ricard
04.2006 - 01.2007
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Darwin High School
Darwin2005
Skills
- Supply Ordering
- Biweekly Payroll Processing
- Compliance Advisory
- Practice Management
- Profitability Strategies
- Coaching and Mentoring
- Stakeholder Coordination
- Policy Development
- Payroll Administration
- Staff Management
Referees
Referees available upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak and strong. Because someday in your life you will have been all of these.
George Washington Carver
Timeline
Practice Manager
Somerton Park Day & Night Medical Centre
05.2022 - Current
Medical Receptionist
Healius
04.2020 - 05.2022
Store Manager
Bose
07.2014 - 07.2020
Store Manager
Klapp AV
01.2012 - 07.2014
Sales Specialist
Klapp AV
01.2010 - 12.2011
Bottling Line Technician
Pernod Ricard
04.2006 - 01.2007
High School Diploma -
Darwin High School
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