Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Aaron Rotherham

Euroa,VIC

Summary

Dynamic and effective Team Leader with proven expertise in wildfire suppression and team collaboration, honed at Forest Fire Management Victoria. Skilled in equipment maintenance and fire suppression tool operations, I excel in high-pressure environments, ensuring safety and efficiency. My background includes mentoring teams for peak performance, significantly enhancing operational readiness and safety protocols.

Overview

7
7
years of professional experience

Work History

Tow Truck Operator

Murphy's Motors & Tyres
04.2024 - Current
  • Fastened straps, covers, and binders to secure load during transport.
  • Recovered vehicles and completed private tows.
  • Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
  • Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Answered roadside assistance calls for tows and other vehicle support.

Shift Supervison

McDonald's Restaurant
01.2024 - Current

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Product Quality Manager

McDonald's Restaurant
03.2023 - 01.2024
  • Product Quality Manager responsible for stock ordering, end of month stocktake, reduce product loss
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Acting Restaurant Manager

McDonald's Restaurant
09.2022 - 03.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reconciled cash and card transactions to maintain accurate records.
  • Correctly calculated stock and ordered appropriate supplies.
  • Tracked weekly sales transactions and invoices for accurate and updated financial reporting.
  • Managed weekly payroll.
  • Ensured compliance with McDonald's and local shire food safety regulations through regular staff training sessions and facility inspections.
  • Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workplace.
  • Maintaining and rostering for Crew and Shift Supervisors.

Shift Supervisor

McDonald's Restaurant
05.2021 - 09.2022
  • Oversee crew operations to ensure timely delivery of customer orders to McDonald's high standards.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Assisted store management meet standards of service and quality in daily operations and cleanliness.
  • Monitored staff compliance with food safety regulations ensuring high standards were met consistently.
  • Streamlined inventory management, reducing waste and optimising stock levels for daily operations.
  • Conducted routine inspections to check quality and compliance with McDonald's quality standards.
  • Troubleshot and repair equipment to reduce service calls and downtime.

Project Firefighter

Forest Fire Management Victoria
11.2019 - 05.2021
  • Assisted in bushfire suppression efforts by maintaining forest fire breaks, access tracks, culverts, clearing fallen trees and fuel reduction burns.
  • Collaborated with fellow firefighters to execute efficient bushfire firefighting strategies.
  • Operated hoses, pumps, chainsaws and other fire suppression equipment.
  • Identify potential hazards caused by fire, remove hazard, and making forest safe and accessible to the public.
  • Performed regular and thorough equipment and vehicle inspections and maintenance to stay ready for every type of fire.
  • Participated in physical fitness and training to maintain preparedness and stamina for firefighting duties.

Shift Assistant

McDonald's Restaurant
08.2019 - 11.2019
  • Supported management with employee scheduling, balancing workload and minimizing overtime.
  • Ensured safety protocols were consistently followed, contributing to a safe working environment for all staff members.
  • Assisted in the training of new employees, ensuring they were prepared for their roles within the team.

Crew Trainer

McDonald's Restaurant
04.2019 - 11.2019
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.

Crew Member

Mc Donalds Restaurant
12.2017 - 04.2019


  • Prepared meals as per customer requirements.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Team Member

Coles Supermarket
04.2017 - 11.2017
  • Responsible for filling stock shelves in store as required
  • Learned all required tasks quickly to maximize performance.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Maintained productive, efficient approach to all tasks.

Education

Certificate III - Retail & Hospitality

McDonald's Australia
Euroa, VIC
09.2019

Year 12 - VCAL - VCAL

Euroa Secondary College
Euroa, VIC
12.2018

Certificate III - Sport & Recreation

Euroa Secondary College
Euroa, VIC
11.2017

Skills

  • Wildfire & Structural Firefighting
  • First Aid Certified
  • Crew Leader
  • Equipment maintenance and repair
  • Fire suppression tools operations
  • Team Collaboration
  • Crew training
  • Rescue Operations

Additional Information

  • CFA Volunteer since 2011.
  • Euroa Fire Brigade 3rd Lieutenant 2021-2022
  • Euroa Fire Brigade - Running Team Coach

Timeline

Tow Truck Operator

Murphy's Motors & Tyres
04.2024 - Current

Shift Supervison

McDonald's Restaurant
01.2024 - Current

Product Quality Manager

McDonald's Restaurant
03.2023 - 01.2024

Acting Restaurant Manager

McDonald's Restaurant
09.2022 - 03.2023

Shift Supervisor

McDonald's Restaurant
05.2021 - 09.2022

Project Firefighter

Forest Fire Management Victoria
11.2019 - 05.2021

Shift Assistant

McDonald's Restaurant
08.2019 - 11.2019

Crew Trainer

McDonald's Restaurant
04.2019 - 11.2019

Crew Member

Mc Donalds Restaurant
12.2017 - 04.2019

Team Member

Coles Supermarket
04.2017 - 11.2017

Certificate III - Retail & Hospitality

McDonald's Australia

Year 12 - VCAL - VCAL

Euroa Secondary College

Certificate III - Sport & Recreation

Euroa Secondary College
Aaron Rotherham