Summary
Overview
Work History
Education
Skills
References
Church Volunteer Work
Timeline
Generic

AARON SARGEANT

Kellyville,NSW

Summary

Highly driven Program coordinator and Educational Professional with a flair for project management. Working as a specialist in the education field for the last six years, I have developed a deep understanding of both training and development. Leading various projects to completion and working with key stakeholders to develop and achieve the best possible outcomes. With an undergraduate degree in International communications, I have a solid understanding of Marketing, Public Relations and Writing. Combined with a proven track-record in the education industry and therefore creating a unique blend of skills that transfer across industries. Refining my leadership and management skills over the last three years has provided me with a greater appreciation for building others and bringing out the best in people. Thereby, resulting in a better overall work flow and service.

Overview

15
15
years of professional experience

Work History

Registrar Coordinator & Higher Education Tutor

Hillsong College
08.2023 - 04.2024
  • Lecturing, Tutoring & Assessing Higher Education students.
  • Training internal staff on registrar functions/processes
  • Processing withdrawals, enrolments and administering the HESAC Committee.
  • Facilitate Learning experience
  • Course Development
  • Project Manage key events such as Graduation, enrolments, and release of results
  • Provide academic advice on course progression
  • Subject head
  • Moderate Grades across various subjects
  • LMS management and innovation


Assistant Registrar and Tutor

Hillsong College
08.2021 - 08.2023
  • Project manage key events and streamlining of Registrar Processes
  • Reporting and engaging with internat/external key stakeholders.
  • Provide registrar services to students and staff as part of key College processes and events with a Registrar component, including enrollment, orientation, results and grades, student retention, student progress, graduation, and articulation
  • In collaboration with Student Services Oversight take responsibility for the Registrar office's overall function, to ensure they are fulfilled in line with quality, governance and cultural requirements, incl. enrollment processes and services, compliance obligations and statutory reporting
  • Enhanced student satisfaction with the registration process through effective communication and prompt issue resolution.
  • Streamlined registration processes by implementing innovative technologies and updated procedures.
  • Assisted in the development of academic policies, promoting consistency and alignment with institutional goals.
  • Coordinated with other departments to facilitate cross-functional projects related to enrollment management and student success.
  • Teaching and Assessing higher education students

Lecturer/Tutor/Trainer Assessor

Alphacrucis University
03.2017 - 08.2021
  • On-Campus Lecturing of Higher Education Diploma Courses
  • Assessing Student's Papers and exams
  • Coaching Online Students
  • Tracked student assignments, attendance and test scores and entered into an online database to provide real-time progress monitoring
  • Taught a diverse student population by employing various learning styles and abilities
  • Utilized innovative methods of instruction, including video, interactive class activities and discussions to present course material
  • Created lecture presentations for both online and in-class environments
  • Plan and manage the development of standards-based curriculum, instruction, and assessment plans and strategies

Student Experience and BD Coordinator

Clean Health And Fitness Institute
02.2021 - 08.2021
  • Course Enquiries
  • Enrolments
  • Processing course fees
  • Student's course access and introductions
  • Responding to all enquires through Hubspot, Instagram, facebook and email.
  • Monitoring and responding to company reviews and complaints
  • Following up with sale leads
  • Managing ticketing system

Program Coordinator

Alphacrucis University
09.2017 - 09.2019
  • Tutoring Online Students
  • Project Lead for subject development, customer service platforms and IT Infrastructure/systems
  • Overseeing the marking and provision of assessment feedback to students
  • Management of online assessors throughout various semesters
  • Overseeing Assessor's contracts and invoices
  • Developing and maintaining relationships with partner colleges, principles, and stakeholders around Australia and the UK
  • Assisting in the development, improvement and re-accreditation of awards
  • Course Development through subject refinement
  • Student support via phone, email and zoom sessions
  • Dealing with both internal and external complaints
  • Participating in various academic and organisational committees
  • Instructional Design within Moodle Platform
  • Graphic Design
  • Development of Student Management systems to improve the overall experience

Project Coordinator (Temp)

Woolworths
12.2019 - 03.2020
  • Creating project Dashboards and Reports through Smartsheets to create greater visibility of live projects
  • Upgrade current project management systems
  • Train Project Managers and other key stakeholders
  • Collaborating with various stakeholders across the business to create a streamlined process for project management
  • Collection of commercial data across the department
  • Kept projects on schedule by managing deadlines and adjusting workflows as needed

Produce Assistant/Longlife Assistant

Woolworths
03.2009 - 12.2019
  • Stock Replenishment and Presentation
  • Customer Service
  • Team Management
  • Assisting in Training New Staff
  • Dockman- Organisation and maintenance of all stock coming in and out of store
  • Liaising with different departments throughout the store

Sales Representative (Part Time)

Arnott’s & Campbell’s
05.2017 - 11.2017
  • Sales and Marketing Support for in Store Clients
  • Relations with Retail Managers on multiple levels
  • Assisting Sales/Marketing Manager
  • General Admin duties

Technical Specialist

Apple
03.2016 - 05.2017
  • Welcoming and creating appointments for Customers
  • Troubleshooting Customer's devices
  • Building rapport and rebuilding relationships with customers
  • Troubleshooting devices from a wide range of possible issues, to provide a given solution
  • Consolidating technological knowledge, and explaining complex ideas into a simpler format, that can be easily understood
  • Listening, understanding and acknowledging what a Customer is experiencing
  • Working in a team environment, whilst working autonomously

Education

Master of Theology - Theology

Alphacrucis University College
11.2024

Master of Arts - Christian Studies

Alphacrucis University
Parramatta, NSW, Australia
02.2020

Bachelor of Arts - International Communications & Music

Macquarie University
Macquarie
2017

Skills

  • Pastoral Care
  • Learning and Development
  • Project Management
  • Conflict Resolution
  • Mentoring/Coaching
  • Written and Verbal Communication
  • Teaching and Training
  • Instructional Design
  • Management
  • System Development
  • Public relations
  • Time Management

References

  • Justin Low - Alphacrucis University Program Director 0402 465 587
  • Wendy Cumberworth - Hillsong College Registrar 0420 464 419

Church Volunteer Work

Hillsong Church

Hills Campus Young Adults (2009-Present)

  • Powerhouse/Frontline Club leader
  • Pastoring Young Adults Community within the Frontline community
  • Connect Group Leading
  • Young adults creative (ie. Graphics and vocals)
  • Facilitating Frontline community events and volunteers

Macquarie Creative (2017-Present)

  • Vocals
  • Production

Hills Campus Kids Creative (2010-2017)

  • Vocals/Worship Leading
  • Creative Producer
  • Team Manager
  • Production
  • Team leading
  • Rostering and Coordination of Hills Kids Creative Vocalists, worship leaders, producers and team managers (2015-2017)

MISC

Conference volunteer in hosting, registrations, choir and Kids Creative.

Timeline

Registrar Coordinator & Higher Education Tutor

Hillsong College
08.2023 - 04.2024

Assistant Registrar and Tutor

Hillsong College
08.2021 - 08.2023

Student Experience and BD Coordinator

Clean Health And Fitness Institute
02.2021 - 08.2021

Project Coordinator (Temp)

Woolworths
12.2019 - 03.2020

Program Coordinator

Alphacrucis University
09.2017 - 09.2019

Sales Representative (Part Time)

Arnott’s & Campbell’s
05.2017 - 11.2017

Lecturer/Tutor/Trainer Assessor

Alphacrucis University
03.2017 - 08.2021

Technical Specialist

Apple
03.2016 - 05.2017

Produce Assistant/Longlife Assistant

Woolworths
03.2009 - 12.2019

Master of Theology - Theology

Alphacrucis University College

Master of Arts - Christian Studies

Alphacrucis University

Bachelor of Arts - International Communications & Music

Macquarie University

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