Professional leader with years of experience in role. Extensive knowledge of street runs and customer behaviour at advertised location and surrounds.
Overview
7
7
years of professional experience
Work History
Coles Services Incharge
Coles Services
02.2023 - Current
Self-motivated, with a strong sense of personal responsibility.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Task delegation within small team.
Team Leader
Coles Services
03.2019 - 02.2023
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Managing budgeted hours and expenses across multiple sites.
Operating and managing trolley collection vehicle(s), including street runs and vehicle maintenance across the Gold Coast.
Managed 'clusters' of up to 32 team members across the Gold Coast.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Developed team members'' skills through targeted coaching , resulting in improved individual performance.
Work with key stakeholders to ensure the best store-specific cleaning and trolley outcomes.
Collaborating with department managers, store managers and regional managers across multiple sites to ensure the best store-specific cleaning and trolley outcomes possible.
Team Member
Coles Services
03.2018 - 03.2019
Maintaining great cleaning and trolley standards for customers and team.
Working efficiently individually and as part of a team.