Aaron Smith
Mount Druitt,New South Wales
Summary
Dynamic professional with a proven track record in customer service and liquor knowledge, demonstrated at Riverstone Memorial Club. Excelled in multitasking and fostering positive environments, significantly enhancing client satisfaction. Skilled in cash register operation and adept at building strong, supportive relationships, showcasing a blend of hard and soft skills critical for diverse roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Riverstone Memorial Club
Riverstone, NSW
06.2024 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Bartender Shift Manager
Maryborough Services and Citizens Club
Maryborough, QLD
11.2023 - 05.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank, and stocked service bar.
Labourer
Wade Sawmill
Maryborough, QLD
04.2023 - 11.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Student Support Officer
Chifley College Shakey Campus
Mount Druitt, NSW
03.2022 - 02.2023
- Developed strong relationships with community organizations to connect students with relevant external support services when needed.
- Collaborated with faculty members to identify at-risk students and develop personalized intervention plans for academic success.
- Acted as a liaison between students facing disciplinary issues and school administrators, providing guidance towards constructive resolutions.
- Reduced dropout rates by closely monitoring attendance records, reaching out to absentees in a timely manner to offer assistance.
- Evaluated the effectiveness of current student support initiatives through regular assessments, making recommendations for improvements where necessary.
- Contributed to the development of school policies and procedures regarding student well-being, ensuring compliance with regulations.
Youth Worker
Anglicare Southern Queensland
Brisbane, QLD
04.2020 - 12.2022
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
- Provided key emotional support to special needs youth.
- Contributed to development of individualized plans to support youth goal achievement.
- Advocated for the unique needs of each young person by partnering with school personnel or other service providers when appropriate.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
Education
Youth Worker Cert 3 - Youth Worker Cert 3
Wesley Mission
Mount Druitt, NSW04.2000
Hsc -
Rooty Hill High School
Rooty Hill, NSW12.1998
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Customer service expertise
- Cash Register Operation
- Food Service
Certification
T.C.I. therapeutic crisis intervention
Circle of security
Hope and healing
Part training
Senior first aid and CPR
Youth worker cert 3
RSA
Rsg
Food handing
Suicide prevention
Manual hand
Cert 4 construction pathways
Working at heights
Hobbies
Spending time with my kids
Timeline
Bartender
Riverstone Memorial Club
06.2024 - 09.2024
Bartender Shift Manager
Maryborough Services and Citizens Club
11.2023 - 05.2024
Labourer
Wade Sawmill
04.2023 - 11.2023
Student Support Officer
Chifley College Shakey Campus
03.2022 - 02.2023
Youth Worker
Anglicare Southern Queensland
04.2020 - 12.2022
Youth Worker Cert 3 - Youth Worker Cert 3
Wesley Mission
Hsc -
Rooty Hill High School