Aaron Tai
Perth,WA
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Energetic Helper comfortable thriving independently or as part of large team. Skilled in interpreting and reading blueprints and cleaning debris, trash and hazardous materials from sites. Hardworking employee dedicated to quickly completing all tasks and projects. Diligent helper with several years of hands-on experience performing various tasks at construction sites. Committed to quickly learning new abilities and growing key customer relationships. Communicative and punctual team player commended for thriving in fast-paced environments and properly completing project tasks.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Helper
Salavation Army
Cannington, Western Ausralia
03.2017 - Current
- Provided assistance to customers with inquiries, requests and complaints.
- Operated cash register accurately to process customer transactions.
- Identified potential problems quickly and communicated them effectively to appropriate personnel.
- Performed administrative duties including scheduling appointments, filing documents.
- Performed other duties as assigned by supervisor or manager.
- Maintained cleanliness of work area, including sweeping, mopping and dusting surfaces.
- Responded promptly to customer questions or concerns in person or via phone calls.
- Worked closely with management team to ensure proper execution of daily operations.
- Assisted in loading and unloading materials and equipment from trucks.
- Loaded and unloaded building materials and tools to distribute to appropriate locations.
- Assisted in stocking shelves, unloading merchandise and organizing inventory.
- Ensured all safety protocols were followed during project execution.
- Participated in on-the-job training to improve skills and knowledge.
- Supported skilled workers by preparing work sites and organizing necessary materials.
- Gathered and disposed of debris to maintain a clean work environment.
- Participated in team meetings to discuss project progress and challenges.
Storeman/Warehouse Forklift Operator
Rio Tinto
Perth, Western Australia
02.2014 - 05.2025
- Processed customer returns and credits as needed according to company policy.
- Maintained inventory records using computerized systems.
- Operated forklift to move materials around the warehouse.
- Identified opportunities for improvement in processes related to warehousing operations.
- Performed daily cycle counts on products in the warehouse.
- Responded promptly to customer inquiries regarding product availability or shipment status.
- Coordinated efforts between departments to ensure timely order fulfillment.
- Prepared documents such as invoices, purchase orders and delivery notes.
- Worked collaboratively with other departments to ensure smooth workflow throughout the organization.
- Prepared orders for delivery, loading and unloading trucks as required.
- Tracked shipping documents such as bills of lading and packing slips.
- Introduced and deployed barcode scanners to record goods movement and implemented cameras and alarm system to keep products secure within warehouse.
- Researched and identified cost-effective inventory sources, implemented central electronic system for tracking outgoing inventory and liaised with distributors and customers.
- Planned and organized shipment of finished goods and products to customers and made sure product packaging and delivery service contractors met cost, quality and time constraints.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Monitored employee performance and identified performance gaps for corrective action.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Communicated with team members to coordinate efficient and accurate movements.
- Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Estimated weights, heights, and centers of balance to make precise placements.
Education
MBA - International Business Management
ECU
Churchlands, WA11-2007
Graduated Year 12
Willetton Senior High School
Willetton PERTH11-2000
Skills
- Customer service
- Inventory management
- Forklift operation
- Process improvement
- Safety protocols
- Cash handling
- Team collaboration
- Safety procedures
- Attention to detail
- Problem solving
- Document preparation
- Administrative support
- Time management
- Performance monitoring
- Effective communication
- Shipping coordination
Certification
- Forklift LF
- Drivers Lcense
- EWP License
Languages
English
Professional
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Professional
Japanese
Professional
Refercences
- Rio Tinto Site Manager
- Steven Dickson
- 0466 313 373
Timeline
Helper
Salavation Army
03.2017 - Current
Storeman/Warehouse Forklift Operator
Rio Tinto
02.2014 - 05.2025
MBA - International Business Management
ECU
Graduated Year 12
Willetton Senior High School
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