Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aaron Tissera

Heathridge

Summary

Sharp-eyed Console Operator skilled in monitoring CCTV and reporting suspicious persons and activities. Committed to enforcing rules, regulations, policies, and procedures. Hands-on experience responding to emergency situations with security assistance. Comfortable with constantly standing or walking and running.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Console Operator

EG Feulco Australia PTY
09.2017 - 04.2025
  • Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
  • Maintained a safe working environment by adhering to established health and safety protocols during console operations.
  • Observed and reported suspicious activities and persons.
  • Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
  • Processed requests for service from internal and external customers.
  • Reacted calmly during times of highly stressed or emergency situations.
  • Managed customers' expectations of support and technology functionality in order to provide positive user experience.

Environmental Services Attendant

Crown Casino Perth
02.2017 - 07.2020
  • Improved recycling rates through effective communication and training on proper disposal practices.
  • Supported infection control efforts through diligent cleaning, sanitizing, and disinfecting of surfaces and spaces within the facilities.
  • Streamlined processes for waste removal by developing efficient collection routes that minimized disturbance to facility operations.
  • Maintained a high level of cleanliness in facilities, contributing to a healthy and safe environment for all occupants.
  • Reduced environmental impact by promoting the use of eco-friendly cleaning products and tools.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Bell Staff Member

Crown Casino Perth
08.2018 - 05.2019
  • Provided friendly and knowledgeable concierge services, offering personalized recommendations for dining and activities nearby.
  • Managed bell stand inventory effectively, keeping track of guest luggage storage efficiently.
  • Exhibited discretion when handling sensitive information about VIP guests staying at the property.
  • Fostered a welcoming atmosphere by greeting all guests warmly upon entering the hotel lobby.
  • Maintained a clean and organized lobby area, contributing to a positive first impression for visitors.
  • Enhanced hotel reputation with exceptional customer service, addressing guest inquiries and resolving issues professionally.

Kitchen Steward

Crown Casino Perth
12.2017 - 05.2019
  • Washed utensils, cookware, dishes and trays.
  • Enhanced kitchen efficiency by streamlining dishwashing and cleaning processes.
  • Maintained high standards of cleanliness in the kitchen, resulting in improved health and safety inspections.
  • Drained, stacked and dried items after washing.
  • Assisted cooks with basic food preparation tasks when needed, aiding in meeting tight deadlines during busy periods.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Managed waste disposal efficiently, complying with established environmental policies and regulations.
  • Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
  • Performed housekeeping duties such as dusting, mopping, vacuuming, and sanitizing countertops.
  • Collaborated with team members to ensure smooth kitchen operations during peak hours.

Education

High School Diploma -

Taylors College
Melbourne, VIC
12-2000

Skills

  • Software installation
  • CCTV camera monitoring
  • Data backup management
  • Remote support
  • Customer service
  • Decision-making
  • Team collaboration
  • Attention to detail
  • Documentation skills

Languages

Sinhalese
Native or Bilingual

Timeline

Bell Staff Member

Crown Casino Perth
08.2018 - 05.2019

Kitchen Steward

Crown Casino Perth
12.2017 - 05.2019

Console Operator

EG Feulco Australia PTY
09.2017 - 04.2025

Environmental Services Attendant

Crown Casino Perth
02.2017 - 07.2020

High School Diploma -

Taylors College
Aaron Tissera