Muay Thai
Basketball
Health & Exercise
Gym
Aaron Tran
Angle Park,SA
Summary
Dynamic professional with a proven track record at Coles Group, enhancing team productivity and customer satisfaction through effective communication and problem-solving skills. Skilled in client relationship building and staff training, I excel in fast-paced environments, demonstrating a strong work ethic and attention to detail.
Developed strong practical skills and thorough understanding of maintenance and repair tasks in fast-paced environment. Adept at identifying and solving issues quickly, ensuring customer satisfaction and operational efficiency. Seeking to leverage these transferable skills to transition into new and challenging role.
Overview
22
22
years of professional experience
Work History
Coles Services
Coles Group
11.2002 - Current
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
- Followed safety protocols while working, avoiding accidents and injuries.
- Responded to customer requests efficiently and with knowledgeable assistance.
McDonalds Crew Trainer
McDonalds
10.2019 - 11.2022
- Assisted team members to ensure smooth operations of shift.
- Provided excellent customer service by addressing inquiries promptly and accurately.
- Maintained cleanliness and orderliness of workspace, ensuring a welcoming environment.
- Supported team in food preparation, contributing to efficiency and timeliness of service.
- Collaborated with team to restock shelves and inventory for optimal availability.
- Trained new crew members on company policies and procedures for smooth integration.
- Worked well with teammates and accepted coaching from management team.
Retail Sales Associate
Best&Less
03.2019 - 03.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and provided outstanding customer service.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
Education
Bachelor of Exercise Physiology (Honours) -
University of South Australia
Adelaide, SA12-2026
Foundations Degree -
University of South Australia
Adelaide, SA10-2022
High School Diploma -
Woodville Highschool
Woodville, SA10-2021
Skills
- Customer service
- Goal-oriented mindset
- Client relationship building
- Complaint handling
- Excellent communication
- Team collaboration
- Listening skills
- Strong work ethic
- Attention to detail
- Staff education and training
- Safety awareness
- Time management
Interests
Timeline
McDonalds Crew Trainer
McDonalds
10.2019 - 11.2022
Retail Sales Associate
Best&Less
03.2019 - 03.2019
Coles Services
Coles Group
11.2002 - Current
Bachelor of Exercise Physiology (Honours) -
University of South Australia
Foundations Degree -
University of South Australia
High School Diploma -
Woodville Highschool
Similar Profiles
Junaide TalabJunaide Talab
Store person at Coles groupStore person at Coles group
Jesse WadleyJesse Wadley
Team Manager at Coles GroupTeam Manager at Coles Group
Jesse WadleyJesse Wadley
Team Manager at Coles GroupTeam Manager at Coles Group