Housekeeper
Custom
11.2024 - 01.2025
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.