Summary
Overview
Work History
Education
Skills
References
Timeline
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Aaron Zachariah

Springvale,VIC

Summary

Pursuing a full-time customer service role at NAB, leveraging outstanding interpersonal and problem-solving skills to exceed customer and client expectations. Committed to delivering exceptional service and enhancing client satisfaction upon transitioning to NAB.

Overview

5
5
years of professional experience

Work History

Tutor

Tutor Doctor Brighton
12.2022 - Current
  • Collaborated with VCE students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Coached students to receive 40+ study scores.

Crew Member

McDonald, Sandown
03.2023 - 08.2023
    • Worked front counter, drive-thru and other areas.
    • Worked well with teammates and accepted coaching from management team.
    • Took orders, prepared meals, and collected payments.
    • Collaborated with team members to complete orders.

Cashier/Customer Service

Papa Joe's Pizza & Pasta
12.2019 - 02.2020
  • Served at the cash register and as a kitchen hand.
  • Greeted customers entering store and responded promptly to customer needs
  • Worked flexible schedule and extra shifts to meet business needs.

Stocker

7-Eleven
11.2018 - 02.2019
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Education

Bachelors Honours Degree - Robotics And Mechatronics Engineering in AI

Monash University
Melbourne, VIC
10.2026

Skills

  • Progress Reporting
  • Learning Techniques
  • Lesson Planning
  • Problem-Solving Skills
  • Online Tutoring
  • Complaint Resolution
  • Microsoft Excel
  • Customer Service
  • Active Listening

References

Available on request

Timeline

Crew Member

McDonald, Sandown
03.2023 - 08.2023

Tutor

Tutor Doctor Brighton
12.2022 - Current

Cashier/Customer Service

Papa Joe's Pizza & Pasta
12.2019 - 02.2020

Stocker

7-Eleven
11.2018 - 02.2019

Bachelors Honours Degree - Robotics And Mechatronics Engineering in AI

Monash University

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Aaron Zachariah