Summary
Overview
Work History
Education
Skills
Timeline
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Aaron Martin Baligod

Hillcrest,New Zealand

Summary

Dynamic professional with expertise in food preparation, customer service, and operational efficiency. At McDonald's, delivered exceptional service, reduced kitchen waste by 25%, and trained team members to enhance efficiency. As a NOC Support Engineer, achieved 98% ticket resolution and reduced system downtime by 40%. Passionate about maintaining health and safety standards, creating enjoyable work environments, and contributing to operational excellence. Eager to bring skills to a role focused on fresh food preparation and outstanding customer experiences. Resourceful Support Assistant known for high productivity and efficiently completing tasks. Specialize in administrative support, client communication, and data management. Excel in problem solving, time management, and adaptability, ensuring seamless office operations and positive customer interactions.

Overview

2
2
years of professional experience

Work History

Laboratory Support Assistant

Symbio Laboratories
Melbourne, Victoria
03.2025 - Current
  • Perform analytical tasks of microbiology lab using relevant processes, methods and Standards, including microbial contamination testing and sterility testing.
  • Follow the staff task and time allocation to perform microbiological analysis to meet the turnaround time requirement according to the procedures stated in the laboratory manual as roster duties.
  • Housekeeping, maintaining and keeping the wash up and general laboratory area tidy

Crew Member

12 Quay Street
Auckland CBD, Auckland
09.2024 - 12.2024
  • Provided exceptional customer service and ensured a high level of customer satisfaction.
  • Maintained cleanliness and organization of the work area to meet health and safety standards.
  • Assisted with training new staff, improving team efficiency and cohesion.

NOC Support Engineer (OJT)

Bee Information Technology INC.
Quezon City, Philippines
03.2024 - 07.2024
  • Monitored network operations and resolved technical issues, ensuring minimal downtime.
  • Assisted in troubleshooting network problems, enhancing system reliability.
  • Collaborated with senior engineers to learn and apply best practices in network management. Technologies: Networking tools, Basic Network Troubleshooting

Education

Associate in Computer Technology - Computer Technology

STI College Cubao
Quezon City, Philippines
01.2024

Senior High School - Science Technology Engineering and Mathematics (STEM)

World Citi Colleges
Quezon City, Philippines
01.2022

Junior High School - General Education

The Living Epistle Christian Academy INC
Quezon City, Philippines
01.2020

Skills

  • Java
  • Python
  • Microsoft Office 365
  • computer troubleshooting
  • Networking
  • Network operations monitoring
  • Excellent communication skills
  • Team collaboration
  • Network troubleshooting
  • Customer service
  • Staff training
  • Time management
  • Attention to detail
  • Quality control
  • Strong organization
  • Professionalism and etiquette
  • Office administration
  • Fast learner

Timeline

Laboratory Support Assistant

Symbio Laboratories
03.2025 - Current

Crew Member

12 Quay Street
09.2024 - 12.2024

NOC Support Engineer (OJT)

Bee Information Technology INC.
03.2024 - 07.2024

Associate in Computer Technology - Computer Technology

STI College Cubao

Senior High School - Science Technology Engineering and Mathematics (STEM)

World Citi Colleges

Junior High School - General Education

The Living Epistle Christian Academy INC
Aaron Martin Baligod