Summary
Overview
Work History
Education
Skills
References
Timeline
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Aarti Aarti

Eden,NSW

Summary

I am currently working in the motel industry as a motel manager. I am a very honest and reliable employee with a keen eye for detail, and excellent skills in analyzing and recording data.

Seasoned Motel Manager with background in overseeing daily operations, improving guest satisfaction, and driving revenue growth. Possess strong leadership skills, proficiency in conflict resolution, and the ability to train and mentor staff for optimal performance. Enhanced customer experience by implementing effective operational strategies and maintaining high standards of cleanliness and service quality. Proven track record of success in enhancing overall business performance in previous roles. Experienced in fast-paced environments, and adaptable to last-minute changes. Thrives under pressure, and consistently earns high marks for work quality and speed.

Overview

4
4
years of professional experience

Work History

Motel Manager

Halfway Motel
Eden, NSW
01.2024 - Current
  • Coordinated weekly staff schedule to accommodate ongoing and seasonal needs of hotel.
  • Optimized room rates to gain maximum occupancy figures, improving revenue growth and increasing market share.
  • Conducted daily meetings with front desk and housekeeping personnel to discuss arrivals, special requests and operational challenges.
  • Created pricing strategies designed to maximize profits while maintaining competitive room rates.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Developed and enforced operational policies and procedures to improve overall efficiency.
  • Managed budgeting and financial planning, including cost control measures to maximize profitability.
  • Responded to and resolved guest issues or complaints.
  • Oversaw inventory management, ensuring adequate supplies while controlling costs.
  • Monitored the performance of front desk, housekeeping, and maintenance staff, providing regular feedback.
  • Supervised staff, including hiring, training and scheduling of employees.
  • Analyzed customer feedback to identify areas for improvement in services offered.
  • Implemented and monitored marketing and promotional strategies to increase occupancy rates.
  • Managed budget and expenditures, supplies and renovations and drove operations to meet sales and profit margins.

Pick Packer

National Workforce
Sydney, NSW
11.2020 - 12.2023
  • Tracked inventories and input equipment counts into warehouse databases.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Completed daily reports of work completed accurately at end of shift.
  • Stored inventory in designated locations within the warehouse facility based on size, type.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
  • Limited damage to products and orders by using care when choosing items.
  • Labeled boxes and placed in outbound collection areas.
  • Cleaned and organized aisles, workstations, and floors to promote operational productivity.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Prepared documents such as bills of lading, packing lists, invoices. as needed.
  • Operated forklift and pallet jack to transport heavy loads.
  • Worked effectively in team environments to make the workplace more productive.

Education

Diploma of Hospitality Management
Harbour City College
02-2024

Master of Science - Master in Global Science and Management

University of Wollongong
Wollongong, NSW
05-2021

Bachelor of Science - Science

BBk DAV College
Amritsar, INDIA
07-2017

Skills

  • Front desk operations
  • Budget planning
  • Guest services management
  • Team collaboration
  • Inventory management
  • Quality control
  • Time management
  • Analytical Thinking Capabilities
  • Strategic planning skill
  • Staff Management Abilities
  • Organizational skills
  • Guest complaint resolution

References

References available upon request.

Timeline

Motel Manager

Halfway Motel
01.2024 - Current

Pick Packer

National Workforce
11.2020 - 12.2023

Diploma of Hospitality Management

Master of Science - Master in Global Science and Management

University of Wollongong

Bachelor of Science - Science

BBk DAV College

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