AARTI RANA
Evanston
Summary
Ability to supervise and train employees Efficiently handle inventory control Solid understanding and enforcement of health and safety procedures Ability to plan work schedules and assign duties in accordance to the work schedule.
Hardworking and enthusiastic person trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.
Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures.
Overview
13
13
years of professional experience
Work History
Cook
ST. BARTHOLIMEW’S HOUSE (AGE CARE)
- Oversee and assist all kitchen staff with preparation, cooking, garnishing and presentation of food in accordance to recipes and menus
- Ensure all goods are of high quality in presentation and taste
- Assist with recruitment, training and supervision of kitchen staff
- Monitoring and promoting kitchen hygiene and safety practices
- Oversee levels of supplies and ingredients
- Collaborative planning of menus and relevant recipes.
Customer Service Representative
Coles Supermarket
06.2021 - 10.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Provided primary customer support to internal and external customers.
Hospital Assistant in Kitchen
MOREE HEALTH DISTRICT HOSPITAL
01.2018 - 06.2021
- Monitored patient safety and comfort by moving, positioning and lifting patients to achieve adequate covering and comfort, maintaining polite, courteous, professional demeanor.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information about dietery requirements and care activities in electronic health record.
Chef
Amaroo Tavern
08.2016 - 11.2017
- Oversee and assist all kitchen staff with preparation, cooking, garnishing and presentation of food in accordance to recipes and menus
- Ensure all goods are of high quality in presentation and taste
- Assist with recruitment, training and supervision of kitchen staff
- Monitoring and promoting kitchen hygiene and safety practices
- Collaborative planning of menus and relevant recipes.
Store Manager
OPORTO
01.2011 - 01.2014
- Total customer satisfaction with the store
- Ensuring each customer's visit to the store exceeds the customer's expectations of quality, service, and cleanliness
- Assisting in building the business through sales growth and repeat customer visits
- Motivating, inspiring and developing the team members.
Education
Business Management Course 1 & 2 -
Food and safety supervisor certificate -
SYDNEY
Current RSA -
SYDNEY
Certificate iv in Hospitality (Commercial Cookery) -
The Holmes College
01.2009
Diploma of Hospitality Management -
The Holmes College
01.2008
Bachelor of Arts (General) -
GNDU University
01.2003
Skills
- Meal Preparation
- Menu Development
- Recipes and Menu Planning
- Kitchen Operations
- Food Quality
- Kitchen Equipment Operation and Maintenance
References
VENESSA HANDERSON (STORE MANAGER COLES MOREE)
PH:-0409108485
ST. BARTHOLIMEW’S HOUSE (AGE CARE PERTH)
NARINDER KAUR (CHEF MANAGER)
PH:-0469748311
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
Coles Supermarket
06.2021 - 10.2023
Hospital Assistant in Kitchen
MOREE HEALTH DISTRICT HOSPITAL
01.2018 - 06.2021
Chef
Amaroo Tavern
08.2016 - 11.2017
Store Manager
OPORTO
01.2011 - 01.2014
Cook
ST. BARTHOLIMEW’S HOUSE (AGE CARE)
Business Management Course 1 & 2 -
Food and safety supervisor certificate -
SYDNEY
Current RSA -
SYDNEY
Certificate iv in Hospitality (Commercial Cookery) -
The Holmes College
Diploma of Hospitality Management -
The Holmes College
Bachelor of Arts (General) -
GNDU University
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