Summary
Overview
Work History
Skills
Languages
Timeline
OperationsManager

AASHISH DHIMAL

18 Harrow Rd, Auburn ,NSW

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.

Overview

2
2
years of professional experience

Work History

Operations Manager

Challenger Services Group
03.2025 - Current
  • Monitored worksite personnel to maintain high levels of quality and performance.
  • Directed site activities to drive smooth operations and achieve quality assurance metrics.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Reported issues to higher management with great detail.

Supervisor

Dimeo cleaning Services
01.2024 - 03.2025
  • Interviewed and hired qualified candidates to fill open staff positions.
  • Performed routine audits to maintain inventories, supplies and equipment.
  • Complied with operational standards
  • Maintained safe operating compliance and verified that operations met best practice standards.
  • Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
  • Inspected and evaluated physical condition of establishment to comply with safety, quality and service requirements.
  • Employed cost management techniques to maintain budget and increase revenue.
  • Retained records of supplies and tools.
  • Motivated and challenged staff to achieve results while offering developmental and educational opportunities.

Team Leader/cleaner

BIC Cleaning Services
07.2024 - 12.2024
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Team Leader/cleaner

Dimeo Cleaning Services
03.2023 - 01.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Skills

  • Verbal and Written Communication
  • Inventory Management
  • Team Leadership
  • Budgeting and Cost Savings
  • Reporting and Documentation
  • Problem-Solving
  • Site Inspection and Management
  • Safety Procedures
  • Resource Allocation
  • Staff Training
  • Excellent attention to details

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Nepali
Bilingual or Proficient (C2)

Timeline

Operations Manager

Challenger Services Group
03.2025 - Current

Team Leader/cleaner

BIC Cleaning Services
07.2024 - 12.2024

Supervisor

Dimeo cleaning Services
01.2024 - 03.2025

Team Leader/cleaner

Dimeo Cleaning Services
03.2023 - 01.2024
AASHISH DHIMAL