Aashish Ghosh
Truganina
Summary
As a dynamic and highly skilled Food and Beverage Attendant, I bring a comprehensive background in customer service, honed across various sectors of the Australian market including corporate settings, retail, fast food, supermarkets, and hospitality.
My expertise encompasses professional advising, decisive shift leadership, effective conflict management, and robust sales generation. I am proficient in POS systems and have demonstrated leadership qualities that have consistently driven growth and positive impact in every workplace.
With a proven track record of excelling in fast-paced environments, I possess an energetic attitude and a commitment to hard work. My go-getter approach and rapid learning ability make me a valuable asset to any food service team, ensuring exceptional dining experiences for customers and contributing to the success and growth of the establishment.
Overview
2
2
years of professional experience
Work History
Bartender
Delaware North
3 2023 - 2 2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Worked in corporate suites and retail bars during all events such as AFL and concerts
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Set up bar for operation, obtained cash bank and stocked service bar
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
Automotive Service Advisor
Subaru Australia
6 2023 - 3 2024
- Specialized in software such as Erapower, Pentana solutions, Super service Triage and Xtime to prepare repair orders, make appointments and reach targets
- Specialized in automotive service systems to increase parts and labor sales, consult directly with customers on product needs, estimate costs effectively, and meet service targets
- Met service targets consistently by overseeing specific orders and overall flow of work into service department
- Created vehicle maintenance reports with detailed, complete, and accurate notes on upkeep requirements
- Improved quality of service by recommending process enhancements and new service offerings
- Consulted with mechanics on vehicle requirements and labor.
Shift Supervisor
Dominos
01.2023 - 10.2023
- Made rosters by interacting with team members accordingly with their specific availabilities
- Managed the whole store even during peak times and made sure smooth workflow was ensured
- Helped team meet targets by keeping stock levels optimized and coordinating necessary resources to support employees' needs
- Managed shift records, producing timely reports to keep management up to date
- Executed cash management duties with POS and shift reports.
Automotive Technician Apprentice
Western Ford
04.2023 - 06.2023
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes
- Assisted in auto repair and maintenance tasks by performing engine tune-ups, grinding valves and rebuilding.
Bartender/Food & Beverage attendant
Australia Venue Co (Hopscotch)
10.2022 - 02.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Operated POS systems and managed bar tabs to track revenue
- Maintained thorough understanding of ingredients and preparation of menu items.
Sales Associate
Fossil
11.2022 - 04.2023
- Provided positive first impressions to welcome existing, new, and potential customers
- Worked in peak busy business hours such as on Christmas and Boxing Day and led the sales team with utmost professional behavior and handled customers
- Engaged with customers to effectively build rapport and lasting relationships
- Solved customer challenges by offering relevant products and services
- Increased sales by 10 % by offering advice on purchases and promoting additional products.
Crew Team Member
Hungry Jacks
07.2022 - 09.2022
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated register to process payments and collect cash payment for order totals.
- Took orders, prepared meals, and collected payments.
Team Member
Woolworths Supermarket
01.2022 - 08.2022
- Worked in Fresh-Convenience, Front counter, Grocery section and online department
- Received and processed stock into inventory management system.
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Rearranged aisles by stock rotation to ensure proper sales of fresh food
- Performed markdowns and adjusted stock as per their expiry dates special dealse.
Education
Certificate III in Light Vehicle Mechanical Technology Certificate IV in Automotive Mechanical Diagnosis Diploma in Automotive Technology -
Kangan Institute, Bendigo TAFE
Bendigo, VICCertificate IV - Real Estate - undefined
Entry Education
Skills
Organizational Skills
Availability
- Tuesday & Wednesday - Evenings
- Thursday - All-Day
- Friday - All Day
- Saturday - All Day
- Sunday - Evenings
Volunteering
Adelaide Motorsport festival
Timeline
Automotive Technician Apprentice
Western Ford
04.2023 - 06.2023
Shift Supervisor
Dominos
01.2023 - 10.2023
Sales Associate
Fossil
11.2022 - 04.2023
Bartender/Food & Beverage attendant
Australia Venue Co (Hopscotch)
10.2022 - 02.2023
Crew Team Member
Hungry Jacks
07.2022 - 09.2022
Team Member
Woolworths Supermarket
01.2022 - 08.2022
Bartender
Delaware North
3 2023 - 2 2024
Automotive Service Advisor
Subaru Australia
6 2023 - 3 2024
Certificate III in Light Vehicle Mechanical Technology Certificate IV in Automotive Mechanical Diagnosis Diploma in Automotive Technology -
Kangan Institute, Bendigo TAFE
Certificate IV - Real Estate - undefined
Entry Education
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