Aashish Kandel
Auburn
Summary
Eager to establish a successful career in the hospitality industry and showcase hospitality skills on a global scale with an esteemed international brand. Committed to professionalism and punctuality, approaching work and personal endeavors with utmost sincerity. Actively participates in training sessions and meetings, consistently contributing valuable insights. Prioritizes building and maintaining professional relationships with representatives from various departments. Maintains high standards of personal presentation and grooming for a polished and professional image.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front office Agent/ Night Auditor
The Bentley Luxury Hotels and Suites Doha
11.2021 - 04.2024
- Managing daily front office operations like check-ins, checkouts & cashiering, reservations
- Managing sold-out positions and managing inventory on Opera
- Cash Handling And maintaining Cash float
- Generating daily BOB
- Managing guest inquiries/ responses and maintaining GR report
- Handling group reservations, materializing reservations received through email and over phone
- Communicating all valuable information to the front office of any guest requirements
- Making sure reservation queries are acknowledged within a specified period
- Assist the departmental operations like monthly store requisitions, concierge bills
- Experience in opera night audit, managing all the bills and transactions of the day before EOD
- Preparing Manager flash and MOD reports
- Shift Closure and proper handover to next shift team members and seniors
Trainee at Bar
Shangri- La Kathmandu
07.2018 - 09.2018
- Introduced to the basics of Alcoholic and non- alcoholic beverages
- Attending guest orders and coordinating with bar captain
- Familiar with stock inventory and attend regular inventory checklist
- Coordinating with restaurants for guest orders
- Attending guest queries related to bar and beverages
- Report to Bar Manager
Front office associate/ Internship
Ramada encore By Wyndham Kathmandu
04.2021 - 09.2021
- Introduced to the basics of Front office
- Performed regular check-ins and checkouts
- Managing guest bills and settlement of the guest folio
- Handling guest and outside calls and queries
- Performed the night run process under the supervision of night auditor
Education
Masters - sustainable Tourism, Hospitality and Event Management
Western Sydney University
Bachelors - Hotel Management
International School of Tourism and Hotel Management
Kathmandu01.2021
Higher secondary level certificate -
Oxford college of Engineering and Hotel Management
Kathmandu01.2018
Skills
- Maintains Quality Standards
- Confident Oral Communication
- Proactive Problem-Solving
- Experienced with Opera Platform
- Skilled in Microsoft Office Suite
- Quick Adaptation
- Meets Performance Goals
- Encourages Team Collaboration
Certification
*Employment certificate - The Bentley luxury hotels and suites
*Certificate of completion - ShangriLa Kathmandu
*Certificate of completion - Ramada encore by Wyndham Kathmandu
Timeline
Front office Agent/ Night Auditor
The Bentley Luxury Hotels and Suites Doha
11.2021 - 04.2024
Front office associate/ Internship
Ramada encore By Wyndham Kathmandu
04.2021 - 09.2021
Trainee at Bar
Shangri- La Kathmandu
07.2018 - 09.2018
Masters - sustainable Tourism, Hospitality and Event Management
Western Sydney University
Bachelors - Hotel Management
International School of Tourism and Hotel Management
Higher secondary level certificate -
Oxford college of Engineering and Hotel Management
*Employment certificate - The Bentley luxury hotels and suites
*Certificate of completion - ShangriLa Kathmandu
*Certificate of completion - Ramada encore by Wyndham Kathmandu
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