Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
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Aashish Neupane

Hurstville,NSW

Summary

"Technically proficient and customer-focused professional seeking an entry-level IT support desk position. Skilled in troubleshooting, resolving technical issues, and delivering exceptional customer service. Strong attention to detail, adaptability to changing environments, and collaborative team player."

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Manager

Grill'D Healthy Burgers
Sydney, NSW
08.2022 - Current
  • Created reports on sales trends, inventory levels, and financial data.
  • Communicated regularly with customers to gain insights into their needs.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Managed customer service inquiries and complaints in a timely manner.
  • Monitored employee attendance records, timekeeping, and payroll information.

Data Entry Clerk

softtech
Kathmandu, Bagmati
06.2018 - 01.2019
  • Assisted colleagues with resolving any issues related to data entry operations.
  • Compiled reports based on gathered information.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Organized files according to established procedures for easy retrieval later on.

Education

Master of Science - Information Technology

Kings Own Institute
Sydney, NSW
03-2024

Bachelor of Science - Information Technology

Tribhuvan University
Kathmandu, Nepal
06-2021

Skills

  • Microsoft Office
  • Project management abilities
  • Financial Management
  • Customer Service
  • Problem-Solving
  • Team motivation
  • Customer Relations
  • Basic Django
  • Basic machine learning

Affiliations

  • Outdoor Enthusiast: Regularly trek to various mountain base camps and explore different lakes, fostering a love for nature and adventure.
  • Sports Enthusiast: Actively participate in football and cricket leagues, demonstrating teamwork and commitment to physical fitness.
  • Literary Pursuits: Enjoy reading a wide range of books, from fiction to non-fiction, fostering intellectual curiosity and a passion for learning.

Languages

English
Full Professional
Nepali
Native/ Bilingual
Hindi
Full Professional

Accomplishments

  • Team Member of the Year: Recognized for exceptional teamwork and dedication, contributing to the success of Grill'D healthy Burgers.
  • Team Leader of the Year: Promoted for exemplary leadership skills in guiding and motivating team members to achieve goals and exceed expectations.
  • Promotion to Assistant Manager: Elevated to an assistant manager role based on demonstrated leadership, problem-solving abilities, and commitment to organizational success.

Certification

  • Full Stack Development Training Certificate: Completed comprehensive training in full stack development, demonstrating proficiency in both frontend and backend technologies.
  • Frontend Development Internship Certificate: Successfully completed an internship focused on frontend development, gaining hands-on experience in building user-friendly interfaces and applications.

References

References available upon request.

Timeline

Assistant Manager

Grill'D Healthy Burgers
08.2022 - Current

Data Entry Clerk

softtech
06.2018 - 01.2019

Master of Science - Information Technology

Kings Own Institute

Bachelor of Science - Information Technology

Tribhuvan University

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Aashish Neupane