Aashma Bhujel
Brunswick West,VIC
Summary
Dynamic IT Network Support Engineer with a proven track record at Link Group (LNK), specializing in IT Service Management and Customer Support. Expert in Windows Active Directory and adept at leveraging Office 365 Administration to enhance operational efficiency. Recognized for outstanding problem-solving skills and a commitment to excellence, consistently achieving high customer satisfaction ratings.
Overview
1
1
year of professional experience
Work History
IT Network Support Engineer
Link Group (LNK)
03.2022 - 03.2023
Technical Support
End Point Management
Software Trouble Shooting
Product and Procedure Knowledge
Windows Active Directory Proficiency
Knowledge Documentation
Education
Advanced Diploma Of Information Technology - Telecommunication Network Engineering
Glen Institute
Melbourne 11-2023
Masters Of Information Technology - Networking
Charles Sturt University
Melbourne 06-2021
Skills
IT Service Management
Office 365 Administration
Network Administration
Customer Support
Incident and Service Request Resolution
Remote User Support
Reference
Senior IT Support Officer
Deepak Alla
0423273169
Timeline
IT Network Support Engineer
Link Group (LNK)
03.2022 - 03.2023
Advanced Diploma Of Information Technology - Telecommunication Network Engineering
Glen Institute
Masters Of Information Technology - Networking
Charles Sturt University
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