Aashritha Seshan
Darlington,NSW
Summary
Motivated hospitality professional with 1+ year of experience as a Food & Beverage Attendant and Sales Assistant. Proven ability to deliver exceptional customer service in high-pressure environments. Proficient in order taking, food and beverage service, POS operation, and customer assistance. Recognized for reliability, friendliness, and commitment to cleanliness and efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Staff and Server
Hiva Cafe
04.2023 - 09.2023
- Assisted senior staff with basic café duties including clearing tables and restocking supplies
- Greeted customers with a friendly attitude and helped explain menu items
- Prepared takeaway coffee cups and packaged pastries and light snacks
- Helped keep the front of house tidy by wiping tables, sweeping, and managing bins
- Learned to use the POS system to process simple orders under supervision
Front Staff
Naan Sense
07.2023 - 11.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Ensured dietary restrictions of guests were followed, guiding them to items that met their nutritional needs
- Adapted to high-pressure situations during peak dining hours
- Worked in multiple sections of service but predominantly ran online orders
- Trained 2 new associates in cashiering, store procedures and customer service
- Executed cash and credit transactions by ensuring that transaction totals matched recorded receipt totals
Retail Sales Associate
Yd.
08.2024 - 12.2024
- Delivered exceptional customer service by assisting and engaging with customers professionally.
- Collaborated with team members to achieve daily and weekly sales targets while maintaining KPIs.
- Supported Visual Merchandising, stock management, banking, and daily operations to uphold store standards.
Education
Bachelor's Degree - Architectural And Building Sciences
The University of Sydney
Sydney, NSW12-2025
Skills
- Customer service
- Customer assistance
- Cash handling
- Store opening and closing
- Flexible schedule
- POS system operation
- Order processing
Certification
- First Aid Certificate (HLTAID011) - Active
- RSA - Active
- Accidental Counsellor - Active
Timeline
Retail Sales Associate
Yd.
08.2024 - 12.2024
Front Staff
Naan Sense
07.2023 - 11.2024
Front Staff and Server
Hiva Cafe
04.2023 - 09.2023
Bachelor's Degree - Architectural And Building Sciences
The University of Sydney
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