Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Aastha Adhikari

Croydon,NSW

Summary

Possessing a strong passion for delivering exceptional customer service and a keen interest in the retail industry. Skilled in communication, and organization, and a quick learner with the ability to thrive in a fast-paced environment.

Overview

5
5
years of professional experience

Work History

Waitstaff Employee (Front of the house)

Chefs Gallery
01.2023 - Current
  • Handled customer orders, advised on special, and modified orders to suit customer’s needs
  • Handled customer requests and complaints professionally and escalated to the manager when necessary
  • Maintenance and cleaning of restaurant tables, chairs, and decorations
  • Communicating with kitchen staff, relaying special requests and feedback
  • Prepare bills/receipts and collect payments from customers
  • Cleaning at end of shift with HACCP standard

Waiter/Food Runner

Dining Collective
01.2023 - Current
  • Cleaning and wiping cutlery
  • Part of the Food and Runner team
  • Good communication skills with Customers
  • Waited tables and engaged a great deal with many customers
  • Billing the customers which involved, cash and card payment methods

Customer Service

BigMart (Supermarket)
01.2019 - 12.2022
  • Serving customers in a fast-paced environment
  • Stock Replenishment (restocking different foods, drinking, paper bags, condiments) -Receiving stock takes and deliveries
  • General ad hoc duties like cleaning customer and kitchen areas and sweeping and mopping floors
  • Cash handling and operating of teals.
  • Offered products and services to meet customers' needs and goals.

Education

Bachelor of Information and Communication Technology -

Torrens University (Australia)
Ultimo, NSW

NEB -

Valmiki Siksha Shadan, Nepal
01.2021

SEE -

Janak (Government) School
01.2019

Skills

  • Good communication skills, both written and spoken English
  • Able to work calmly and effectively in a busy environment
  • Able to plan, organize and prioritize tasks efficiently while maintaining quality and integrity of service
  • Excellent Computer skills
  • Remain calm and professional throughout critical incidents
  • Able to prioritize duties and multitask
  • Work effectively in a team environment
  • Excellent memory

Languages

English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Greek
Limited Working

References

  • Sagar Poudel, Chefs Gallery Regional Manager, 048130932, sagar.poudel@chefsgallery.com.au
  • Dining Collective Regional Manager

Timeline

Waitstaff Employee (Front of the house)

Chefs Gallery
01.2023 - Current

Waiter/Food Runner

Dining Collective
01.2023 - Current

Customer Service

BigMart (Supermarket)
01.2019 - 12.2022

Bachelor of Information and Communication Technology -

Torrens University (Australia)

NEB -

Valmiki Siksha Shadan, Nepal

SEE -

Janak (Government) School

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Aastha Adhikari