AASTHA POUDEL
Summary
To use my knowledge, expertise and explore my capabilities as a strong motivated self-starter to create balance between customer satisfaction and profitability, I believe that I can achieve this goal through hard work, determination and dedication. I am capable to learn quickly and adapt to any new workplace, with a friendly and positive nature. I am energetic, flexible, enthusiastic, committed and loyal. I can work under pressure and long hours. I am fluent in communicating effectively both verbally & written.
Overview
6
6
years of professional experience
Work History
Volunteer
Aged Care
06.2025 - 07.2025
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Chef
HIBERNIAN HOTEL
12.2023 - 04.2025
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Chef
Southern Railway Hotel
05.2023 - 12.2023
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
Waitress
Railway Bowling club Goulburn
11.2022 - 05.2023
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Chef
5911 Café Goulburn
11.2022 - 05.2023
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Enhanced dining experience by crafting innovative menu items tailored to seasonal ingredients.
- Achieved consistent on-time service, optimizing kitchen workflows and staff scheduling.
- Enhanced guest satisfaction by introducing feedback system to gather insights and make informed improvements.
Customer service
David Jones
12.2019 - 07.2022
- Provided exceptional customer service with timely communication regarding delivery statuses.
- Enhanced company reputation through excellent customer service and professional demeanor.
- Increased customer service ratings significantly through personable service.
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
All rounder
EL Jannah
10.2021 - 01.2022
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Line cook
Alma’s Kitchen
12.2020 - 01.2022
- Checked food temperature regularly to verify proper cooking and safety.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Waitress
Dockside Group
10.2019 - 10.2021
- Increased sales significantly by upselling higher-end products to customers.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Certificate IV -
Commercial Cookery
Diploma - undefined
Hospitality Management
Certificate IV - undefined
Business
Diploma - undefined
Business
First Aid Certificate - undefined
Certificate III - undefined
Individual Support
Skills
- Versatility
- Adaptability
- Initiative
- Quick learner
- Can do attitude
- Willingness to learn
Timeline
Volunteer
Aged Care
06.2025 - 07.2025
Chef
HIBERNIAN HOTEL
12.2023 - 04.2025
Chef
Southern Railway Hotel
05.2023 - 12.2023
Waitress
Railway Bowling club Goulburn
11.2022 - 05.2023
Chef
5911 Café Goulburn
11.2022 - 05.2023
All rounder
EL Jannah
10.2021 - 01.2022
Line cook
Alma’s Kitchen
12.2020 - 01.2022
Customer service
David Jones
12.2019 - 07.2022
Waitress
Dockside Group
10.2019 - 10.2021
Diploma - undefined
Hospitality Management
Certificate IV - undefined
Business
Diploma - undefined
Business
First Aid Certificate - undefined
Certificate III - undefined
Individual Support
Certificate IV -
Commercial Cookery
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