AASTHA PANT
Hurstville,NSW
Summary
Dynamic and adaptable professional with a robust background in customer service and communication, excelling in project management and marketing support. Proven ability to quickly embrace new technologies and industry trends while enhancing client engagement. Committed to delivering exceptional client experiences and ensuring brand consistency, contributing to the success of innovative, fast-paced teams. Passionate about driving results through effective collaboration and strategic initiatives.
Overview
10
10
years of professional experience
Work History
Logistics Assistant
Nobel Biocare
08.2024 - Current
- Entered sales orders and generated invoices using SAP ERP
- Processed customer returns and maintain accurate results.
- Coordinated with purchasing, sales and customer service teams to resolve order issues.
- Maintained shipment documents and track logistics workflows.
- Ensured timely delivery of products by coordinating efficient transportation routes and carrier schedules.
Office Associate
Australian Pumps Industries
05.2024 - 08.2024
- Delivered professional front-line service by managing phones, emails, and in-person inquiries, ensuring a positive customer experience.
- Maintained accurate records and processed sensitive documentation with attention to details and confidentiality.
- Assisted cross-functional teams with administrative support, contributing to efficiency and productivity.
- Greeted incoming visitors and customers professionally and provided assistance.
Storeman
Nobel Biocare
06.2023 - 05.2024
- Managed inventory levels effectively by conducting regular stocktakes and updating the tracking system accordingly.
- Supported customer satisfaction by promptly addressing inquiries and resolving issues related to orders, deliveries, or products.
- Ensured timely order fulfillment through accurate picking, packing, and dispatching of goods as per customer requirements.
- Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy.
- Optimized space utilization within the warehouse, implementing effective stacking and storage strategies.
Administrative Executive
Mokshya Tech & IT Solutions
04.2019 - 10.2021
- Managing office operations, scheduling, documentation, and confidential records with accuracy and discretion.
- Assisted with onboarding, HR processes, and employee support, fostering a productive workplace.
- Developed comprehensive training materials for new employees to ensure smooth onboarding experiences.
- Organized and maintained files, correspondence, records and other documents.
- Handled client correspondence and inquiries professionally, maintaining strong relationships.
- Supported executive leadership with daily tasks, such as calendar management and travel arrangements, ensuring optimal productivity levels.
Volunteer
United Nations Volunteers
08.2019 - 08.2019
- Collaborated with 60+ people to support the launch of Accelerator Lab in Nepal.
- Supported staff with clerical work and other office support tasks.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Intern
Nepal Rastra Bank
05.2018 - 08.2018
- Delivered clerical support by handling a range of routine and special requirements.
- Restocked office supplies and retrieved files for staff.
- Organized physical and digital records for easy updating and retrieval by authorized employees.
- Prepared foreign currency licenses for banks, non-financial businesses, money changers, and remittance companies.
Secretary
Teenage Society Nepal
05.2016 - 05.2018
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Supported project activities, contributing to timely completion of key initiatives.
- Arranged meeting agendas, distributed details and documented meeting activities.
- Maximized event participation through targeted marketing efforts within the local community.
- Volunteered to help with special projects of varying degrees of complexity.
Education
MBA - Business Administration And Management
Excelsia College
Sydney, NSW 04.2001 -
BBA - Banking and Finance
Everest College
Nepal 04.2001 -
Skills
Administrative support
Experienced with Microsoft Office applications
SAP ERP order management
Effective communication
Problem-solving creativity
Critical thinking and analysis
Meticulous attention to detail
Ability to thrive in dynamic environments
Timeline
Logistics Assistant
Nobel Biocare
08.2024 - Current
Office Associate
Australian Pumps Industries
05.2024 - 08.2024
Storeman
Nobel Biocare
06.2023 - 05.2024
Volunteer
United Nations Volunteers
08.2019 - 08.2019
Administrative Executive
Mokshya Tech & IT Solutions
04.2019 - 10.2021
Intern
Nepal Rastra Bank
05.2018 - 08.2018
Secretary
Teenage Society Nepal
05.2016 - 05.2018
MBA - Business Administration And Management
Excelsia College
04.2001 -
BBA - Banking and Finance
Everest College
04.2001 -