Aayisha Anwar
Portland
Overview
7
7
years of professional experience
Work History
Customer Care Executive
Fashion Flower - Clothing Store
01.2017 - 01.2024
- Provided great customer service through being friendly and having an excellent attitude displayed toward online customers and customers in-store, assisted by in-depth knowledge of product lines
- Increased sales by 18% with proactive customer service, personalized recommendations and a friendly shopping atmosphere
- Consistently recognized for exemplary performance and efforts with 'Best Employee' twice for various contributions toward customer satisfaction and sales growth
- Managed customer inquiries, handled complaints, and provided follow-up support to ensure complete customer satisfaction and loyalty
Education
Bachelor of Arts - Communicative English
Kerala University
01.2016
Skills
- Persuasive attitude
- Excellent problem-solving skills
- Customer support
- Quality assurance
- Complaint handling
- Customer service background
- Well-organized
Hobbies and Interests
- Reading
- Fashion
- Travelling
- Fitness
Timeline
Customer Care Executive
Fashion Flower - Clothing Store
01.2017 - 01.2024
Bachelor of Arts - Communicative English
Kerala University
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