Aayush Dhital
PARRAMATTA,NSW
Summary
Dynamic professional with a proven track record at Tyro, enhancing customer satisfaction and loyalty through strategic account management and exceptional service. Expert in CRM and Salesforce, with a knack for fostering teamwork and collaboration. Achieved significant revenue growth by leveraging industry expertise and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Strategic Account Specialist
Tyro
02.2024 - Current
- Implemented targeted sales campaigns for high-value accounts, driving revenue growth and profitability.
- Promoted a culture of collaboration and knowledge-sharing within the account management team, fostering an environment conducive to professional growth.
- Developed tailored solutions for strategic accounts, resulting in increased customer satisfaction and loyalty.
- Provided exceptional customer service to strategic clients, resolving issues quickly and ensuring long-term partnerships.
- Analyzed market trends and competitor activities, adjusting strategies to protect company market share.
Early Childhood Teacher
Rise and Shine Education
02.2023 - 01.2024
- Applied play-based strategies to provide diverse approaches to learning.
- Mentored new teachers, sharing effective teaching strategies and providing support as they acclimated to the school culture.
- Participated in ongoing professional development opportunities to stay current with best practices in early childhood education.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Assistant Sales Manager
Bedsndreams
02.2019 - 01.2023
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
Education
Graduate Diploma - Early Childhood Education
Victoria University
Melbourne, VIC2023
MBA - Human Resource And Finance
Australian National Institute of Mgmt And Commerce
Sydney, NSW2022
Bachelors - Travel And Tourism Management
Tribhuwan University
Kathmandu2019
Skills
- CRM proficiency
- Industry Expertise
- Compliance knowledge
- Quality Assurance
- Technical Support
- Salesforce Experience
- JIRA proficiency
- Problem-Solving
- Teamwork and Collaboration
Timeline
Strategic Account Specialist
Tyro
02.2024 - Current
Early Childhood Teacher
Rise and Shine Education
02.2023 - 01.2024
Assistant Sales Manager
Bedsndreams
02.2019 - 01.2023
Graduate Diploma - Early Childhood Education
Victoria University
MBA - Human Resource And Finance
Australian National Institute of Mgmt And Commerce
Bachelors - Travel And Tourism Management
Tribhuwan University
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