With a passion for coffee culture and a dedication to delivering excellence, I am well-equipped to contribute to a dynamic coffeehouse or culinary establishment. My knowledge of industry trends and commitment to continuous improvement make me an asset in providing an outstanding customer experience while maintaining the highest standards of quality and hygiene. Looking to leverage my expertise and passion for hospitality in a role that values excellence and innovation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cafe Barista
Macquarie Park Cafe By Celeste
04.2020 - Current
Greet and interact with customers in a friendly and welcoming manner.
Take customer orders, answer questions, and provide recommendations on coffee and other menu items.
Prepare a variety of coffee beverages, including espresso, cappuccino, latte, and drip coffee.
Regularly clean and maintain coffee machines, grinders, and other equipment.
Handle cash, credit cards, and electronic payments accurately.
Monitor inventory levels of coffee beans, milk, syrups, and other supplies.
Work efficiently during busy periods to serve customers promptly.
Collaborate with other staff members to ensure smooth operations.
Follow health and safety guidelines for food preparation and handling.
Be flexible in duties and responsibilities as needed.
Catering Team Member
Celeste Catering Private Limited
11.2017 - Current
Provided friendly, courteous service to create memorable moments for guests.
Cleaned and organized kitchen stations to promote team efficiency.
Maintained flexible work schedule to meet event needs.
Delivered catered food and supplies to facility for on-time set-up.
Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Monitored food preparation to determine correct temperature and proper cooking before serving.
Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
Greeted customers and answered inquiries regarding menu items and specials.
Utilized POS system to receive and process food and beverage orders.
Woolworths Warehouse Team Member
Lidcombe Customer Fulfillment Centre
09.2021 - 03.2022
Loaded, unloaded, and moved material to and from storage and production areas.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Checked packages and merchandise for damage and notified vendors.
Used forklifts and pallet jacks to relocate products.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Maintained accurate inventory records to provide data for use in audits and completion of order requests
Verified documentation and condition of freight to assure quality standards were achieved.
Operated equipment while observing standard safety procedures.
Helped train new employees in safe practices and warehouse procedures.
Assisted in receiving, stocking and distribution of merchandise.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Maintained clean, orderly work environment free of hazards.
Barista
Organic Republic Bakery
04.2017 - 10.2020
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Helped management keep adequate supply on hand by notifying of shortages.
Packaged bagels, muffins and other food items for customer purchase.
Education
Master of Information Technology - Computer Science
Victoria University
Sydney, NSW
03.2025
Bachelor of Information Technology - Computer Science
Victoria University
Sydney, NSW
06.2022
Advanced Diploma - Computer Science
IIBIT
Sydney, NSW
10.2018
Skills
Hospitality and Professionalism
Billing and Payment Processing
Collaboration and Teamwork
Time Management
Fluency in multiple Languages
Certification
Certified [Barista], [Himalayan Arabia Beans Coffee Lounge] on January 2017.
References
References will be provided upon request.
Timeline
Woolworths Warehouse Team Member
Lidcombe Customer Fulfillment Centre
09.2021 - 03.2022
Cafe Barista
Macquarie Park Cafe By Celeste
04.2020 - Current
Catering Team Member
Celeste Catering Private Limited
11.2017 - Current
Barista
Organic Republic Bakery
04.2017 - 10.2020
Master of Information Technology - Computer Science
Victoria University
Bachelor of Information Technology - Computer Science
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