Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aayusha Pokharel

Sydnry,Nsw

Summary

Proactive and results-driven professional with proven expertise in customer service and coffee knowledge, honed at Daddy Donuts and Kfc Darlinghurst. Excelled in creating welcoming environments and enhancing team collaboration. Demonstrated ability to improve customer satisfaction through effective communication and food safety practices. Skilled in leveraging teamwork and coffee expertise to exceed service goals.

Overview

1
1
year of professional experience

Work History

Barista

Daddy Donuts
Bondi, NSW
03.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Customer Service

Kfc Darlinghurst
Sydney, NSW
01.2024 - 08.2024
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Explained online self-help options to customers to promote additional and after-hours support choices.

Education

Early Childhood Education And Care - Education

TAFE
NSW

Skills

Customer Service

Coffee knowledge

Food safety knowledge

Teamwork

Timeline

Barista

Daddy Donuts
03.2024 - Current

Customer Service

Kfc Darlinghurst
01.2024 - 08.2024

Early Childhood Education And Care - Education

TAFE
Aayusha Pokharel