Yugraj
Hospitality
Truganina
Summary
Friendly Sandwich Artist skilled in preparing and organizing ingredients and components to maximize productivity in high-volume environments. Advanced customer service abilities demonstrated in foodservice industry. Personable fast food professional demonstrating proven success in cultivating customer satisfaction and loyalty. Accustomed to utilizing strong attention to detail and commitment to quality to deliver excellent service.
Overview
2
2
years of professional experience
Work History
Subway Sandwich Artist
Subway
05.2022 - Current
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Organized food preparation stations and regularly replenished supplies.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Delivered superior customer service focused on quality and meeting customer needs.
- Completed opening, closing and shift change tasks by following company guidelines.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Answered guest questions, delivering most accurate and updated information available.
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
Picker Packer
Mr Donut
01.2022 - 09.2022
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Labeled boxes and placed in outbound collection areas.
- Pulled and packed product using various tools and equipment to meet order goals.
- Monitored product quality, reporting problems to mitigate safety issues and improve processes.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Assembled customer orders from stock and placed orders on pallets for shipping department.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
- Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
Education
Graduate diploma - Cookery
Angad International College
Melbourne, VICSkills
Food Service
Food Preparation
Food Safety
Cashiering
Cleaning Experience
Safety procedures
Menu Recommendations
Station Setup
Food service standards
Order Management
Menu Memorization
Timeline
Subway Sandwich Artist
Subway
05.2022 - Current
Picker Packer
Mr Donut
01.2022 - 09.2022
Graduate diploma - Cookery
Angad International College