ABANOUB WAKIL
Sydney,NSW
Summary
To utilise my communication skills in the marketing environment and to gain valuable work experience through friendly interactions with staff and customers. Furthermore, I would provide the best customer service through sheer dedication and compassion, while also offering customers product knowledge to allow them to have an enjoyable shopping experience. Additionally, I would like the opportunity to obtain a job as a customer representative or marketer where I can use my exceptional interpersonal and communication skills to resolve customer issues and foster a positive relationship between the customers and the company. A talented team leader is experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with a proven commitment to employee training. A hardworking team player brings the necessary experience and knowledge to tackle any operational demand.
Overview
7
7
years of professional experience
Work History
Assistance Team Leader
Climasolar
10.2022 - Current
- Conduct door-to-door canvassing in residential areas to promote solar energy
- Schedule appointments with the homeowners to obtain personalised consultations
- Keep precise records of leads, contact details, and scheduled appointments
- Collaborate with teammates to meet individual and team sales targets
- Follow ethical sales methods and comply with local legislation
- Train new employees and reps to improve performance.
Sales Representative
Vodafone
05.2022 - 10.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Crew Member
Peter Rowland Catering Bondi Junction (café)
11.2020 - 06.2022
- Take the food to the customer's table
- Taking customers payment
- Preparing A table for business needs
- Serving alcohol.
- Worked at the at the front counter, drive-thru, and other areas.
- Took orders, prepared meals, and collected payments.
Crew Member
KFC, Hurstville (Forest Road)
05.2018 - 05.2022
- Taking and preparing customer’s orders
- Cash handling cashier
- Organizing and maintaining A pleasant and safe work environment
- Using headsets and the cash register
- Working individually and as part of A team
- Stocking and refilling products.
Team Leader
Target Eastgardens
10.2020 - 11.2021
- Stocking and refilling products
- Talking to customers on the phone
- Online order
- Helping customer with their need and wants
- Assisting customer.
Crew Member
Hungry Jacks, Sydenham
06.2017 - 06.2018
- Taking and preparing customer’s orders
- Organizing and maintaining A clean and safe work environment
- Using headsets and the cash register
- Working individually and as part of A team
- Stocking and refilling products
- Making burger.
Education
Bachelor of Business Major in Marketing 2024 - High School
St Mary And St Mina Coptic Orthodox College, Western Sydney University
Sydney, NSW11.2020
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- People Management
- Sales expertise
- Flexible Schedule
References
- KFC Manager, 0449954887
- Church guidelines George risk, 0433296428
- Career Advisor Mina Istfanous, 0403112303
Timeline
Assistance Team Leader
Climasolar
10.2022 - Current
Sales Representative
Vodafone
05.2022 - 10.2022
Crew Member
Peter Rowland Catering Bondi Junction (café)
11.2020 - 06.2022
Team Leader
Target Eastgardens
10.2020 - 11.2021
Crew Member
KFC, Hurstville (Forest Road)
05.2018 - 05.2022
Crew Member
Hungry Jacks, Sydenham
06.2017 - 06.2018
Bachelor of Business Major in Marketing 2024 - High School
St Mary And St Mina Coptic Orthodox College, Western Sydney University
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