ABBAS NAJAFI
Melbourne,Australia
Summary
Resourceful Dispatch Operations Manager known for high productivity and efficient task completion. Skilled in strategic route planning, team leadership, and crisis management to ensure smooth operation flow. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to navigate complex scenarios with ease and drive operational success.
Overview
11
11
years of professional experience
Work History
Dispatch Operations Manager
Gold Tiger Logistics Solutions
Dandenong South, VIC
12.2025 - 03.2026
- Managed daily dispatch operations for logistics coordination and efficiency.
- Oversaw team scheduling to enhance resource allocation and improve service delivery.
- Coordinated with drivers to ensure timely pickups and deliveries of shipments.
- Trained staff on best practices for dispatch protocols and safety standards.
- Developed operational procedures to enhance workflow and reduce delays.
- Implemented process improvements to enhance communication among departments.
- Conducted regular performance evaluations to maintain service quality standards.
- Liaised with clients to resolve concerns and provide timely updates on shipments.
Truck Driver
Gold Tiger Logistics Solutions
Dandenong South, VIC
08.2024 - 11.2025
- Operated commercial vehicles to transport goods safely and efficiently.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Coordinated delivery schedules to consistently meet customer expectations.
- Worked with dispatchers to optimize routing, minimizing delays.
- Tracked mileage, fuel usage, and hours driven to ensure compliance and operational efficiency.
- Inspected trucks for mechanical issues before each trip.
- Followed all safety regulations and protocols during transportation activities.
- Communicated effectively with team members regarding delivery status updates.
Machine Operator
Australian Rollforming / Southern Steel Group
Dandenong South, Australia
06.2024 - 08.2024
- Managed machinery operations to achieve product weight and quality standards.
- Operated production equipment to support manufacturing processes.
- Maintained cleanliness of work areas and equipment to ensure safe and efficient operations.
- Executed physical tasks involving lifting, pushing, and pulling weights up to 15 kg to support operations.
- Working quickly at conveyor belts.
- Working in a fast paced environment to meet deadlines.
Food Manufacturing Process Worker
Terra Harvest Australia
Dandenong South, Australia
09.2023 - 01.2024
- Checked and packed products to meet company specifications and maintain quality control.
- Operated machinery to ensure compliance with weight and quality standards for all products.
- Performed cleaning tasks for work areas, machinery, and equipment to ensure compliance with safety standards.
- Performed lifting, pushing, and pulling tasks with items up to 15kg to support operational needs.
- Worked in fast-paced environment to consistently meet production deadlines.
- Operated conveyor belts swiftly to maintain production pace and meet operational targets.
Production Line Worker
Yumi's Quality Foods
Hallam, Australia
11.2022 - 09.2023
- Streamlined production processes by operating machinery effectively.
- Maintained warehouse machinery to ensure optimal functionality.
- Completed individual production tasks on time to support overall production goals.
- Organized storage of products and materials for easy access.
- Checking stock levels and reporting deficiencies in products or raw materials.
- Keeping the worksite clean to avoid hazards from chemicals and fragile products.
Estimator
Express Tiling And Stone Craft Pty Ltd
Springvale, Australia
09.2016 - 11.2022
- Analyzed buildings to prepare estimates for tiling work.
- Applied diverse costing models to create and document accurate technical estimates.
- Analyzed and calculated field measurements, survey plans and plot plans to create proposals and process work orders.
- Coordinated with builders and contractors on residential and commercial projects to provide timely status updates to customers.
- Prepared material orders to complete projects on time and within budget.
- Drove new business by employing effective tiling sales techniques and clearly conveying product value to prospective customers.
Tiler
Express Tiling And Stone Craft Pty Ltd
Springvale, Australia
09.2015 - 09.2016
- Installed marble and tiles using spacers to ensure accurate grout spacing.
- Used power wet saws and tile cutters to cut tiles to specifications for projects.
- Incorporated site blueprints and customer preferences to plan work and achieve desired patterns.
- Leveled surfaces using plywood and mortar prior to laying marble and tile.
- Achieved smooth surfaces through precise cutting and effective polishing techniques.
- Operated machines to mix mortar, thinset and grout according to standard formulas.
- Checking stock levels and reporting deficiencies in products or raw materials.
Kitchen Staff Member
Jaffari Group Pty Ltd
Dandenong, Australia
03.2015 - 09.2015
- Maintained purchase records with invoice tracking tools and conducted inventory counts of food, tools, and supplies to ensure stock availability.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared food following standard recipes and adjusted recipes for customer requests.
- Executed tasks across various kitchen stations, specializing in fries, breading, grilled hamburgers, and pancakes to support kitchen workflow.
Education
Heavy Rigid Drivers License -
07-2024
Certificate III in Construction Waterproofing - Construction Trades
Kangan Institute
Melbourne, VIC12-2018
Certificate III in Wall and Floor Tiling - Construction Trades
Kangan Institute
Melbourne, VIC12-2018
Certificate II in Warehousing Operations - Warehousing Operations And Maintenance Technology
Pinnacle Safety And Training
Hallam, VIC06-2015
Certificate II in Automotive Servicing Technology - Automotive Mechanics
Chisholm Institute
Dandenong, VIC08-2014
Certificate II in Automotive Body Repair Technology - Autobody Repair
Chisholm Institute
Dandenong, VIC08-2014
High School Diploma -
Dandenong High School
Dandenong, VIC12-2013
Skills
- Dispatch management
- Logistics coordination
- Fleet Management
- Route Optimization
- Supply Chain Safety
- Inventory management
- Problem solving
- Attention to detail
- Time management
- Team Leadership
- Effective communication
- Team Player
Timeline
Dispatch Operations Manager
Gold Tiger Logistics Solutions
12.2025 - 03.2026
Truck Driver
Gold Tiger Logistics Solutions
08.2024 - 11.2025
Machine Operator
Australian Rollforming / Southern Steel Group
06.2024 - 08.2024
Food Manufacturing Process Worker
Terra Harvest Australia
09.2023 - 01.2024
Production Line Worker
Yumi's Quality Foods
11.2022 - 09.2023
Estimator
Express Tiling And Stone Craft Pty Ltd
09.2016 - 11.2022
Tiler
Express Tiling And Stone Craft Pty Ltd
09.2015 - 09.2016
Kitchen Staff Member
Jaffari Group Pty Ltd
03.2015 - 09.2015
Heavy Rigid Drivers License -
Certificate III in Construction Waterproofing - Construction Trades
Kangan Institute
Certificate III in Wall and Floor Tiling - Construction Trades
Kangan Institute
Certificate II in Warehousing Operations - Warehousing Operations And Maintenance Technology
Pinnacle Safety And Training
Certificate II in Automotive Servicing Technology - Automotive Mechanics
Chisholm Institute
Certificate II in Automotive Body Repair Technology - Autobody Repair
Chisholm Institute
High School Diploma -
Dandenong High School