Abbas Jwad
Sydney,NSW
Summary
Dynamic professional with a strong background in customer service and legal support, honed at Baytouna Restaurant and Al Kafaji Lawyers Pty Ltd. Proven ability to multitask and maintain attention to detail, enhancing customer satisfaction and improving operational efficiency. Skilled in compliance standards and team collaboration, consistently delivering high-quality service.
Overview
2
2
years of professional experience
Work History
Waiter/Runner
Baytouna Restaurant
Villawood, NSW
03.2025 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Work Experience Law Intern
Al Kafaji Lawyers Pty Ltd
Fairfield
09.2024 - 09.2024
- Worked closely with attorneys on case research to prepare for trial.
- Reviewed, drafted and revised agreements and contracts to protect client interests.
- Conducted extensive legal research on various topics, enabling senior attorneys to make informed decisions during case strategy development.
- Increased understanding of legal concepts for clients by creating informative materials and presenting them in a clear, concise manner.
- Improved efficiency by organizing and maintaining a comprehensive filing system, ensuring easy access to important documents at all times.
Crew Member
Goodbar
Chester Hill
08.2023 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Bass High School
Bass HillSkills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Order accuracy
- Table setting
- Compliance standards
- Team collaboration
Languages
Arabic
Full Professional
English
Native or Bilingual
Timeline
Waiter/Runner
Baytouna Restaurant
03.2025 - Current
Work Experience Law Intern
Al Kafaji Lawyers Pty Ltd
09.2024 - 09.2024
Crew Member
Goodbar
08.2023 - 05.2024
High School Diploma -
Bass High School