Summary
Overview
Work History
Education
Skills
Availability
Certification
References
Timeline
Generic

Abbey Alhovirta

Kotara,Nsw

Summary

Dependable retail sales professional with 3 years experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Demonstrated success keeping operations running smoothly and customers satisfied with high-quality, supervising staff effectively during Step-up Manager role.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Step up Manager

Best&Less
04.2023 - 09.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Monitored employee performance using real-time data and reports.
  • Oversaw store operations and maintained standards during the store manager's absence.
  • Managed customer queries and complaints to a satisfactory resolution aligned with company policy.
  • Established clear expectations and objectives for team members and helped each achieve goals.
  • Handled refunds, voids, and cash drawer reconciliations
  • Completed online ordering, ensuring all orders are processed for collection within the timeframe.

Sales Assistant

Best&Less
11.2021 - 09.2023
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Strong verbal communication skills used to built relationships with customers and community to promote long term business growth.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Succeeding targets of subscription-based loyalty programs and customer connections through in-store interactions.

Housekeeping Attendant

Budgee Grove Cottage
01.2020 - 02.2022
  • Hand-dusted and wiped down furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Restocked towels and amenities in bathrooms, bedrooms, and kitchen spaces.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors.

Office Junior

Malho Mining Pty Ltd
01.2020 - 12.2020
  • Provided clerical assistance to senior staff, such as making copies and answering emails.
  • Maintained complete and accurate files in physical formats.
  • Input data into spreadsheets and databases through Excel.
  • Reviewed files, records, and other documents to obtain information to respond to requests.
  • Purchased and maintained office supplies.

Junior Sales Assistant

Priceline Pharmacy
09.2018 - 11.2019
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Remained calm and poised in a high-stress, dynamic environment to promote service to customers and staff.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Assisted pharmacy staff with preparing medications and filling orders.

Education

High School Diploma -

St Matthews Catholic School
Mudgee
2020

Skills

  • Problem solving
  • Time management
  • Product and Service Sales
  • Brand and product knowledge
  • Strong communication
  • Cash Register Operation
  • Product Merchandising
  • Stocking and Replenishing
  • Product Management and Pricing

Availability

Monday to Sunday

Anytime 

Certification

  • Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
  • Working with Children's Check
  • Responsible Service of Alcohol (RSA)

References

Bestnless Store Manager 

Kara Statham 

0431738810


Priceline Pharmacy Colleague 

Matilda Thomas-Grimes 

0455479530



Timeline

Step up Manager

Best&Less
04.2023 - 09.2023

Sales Assistant

Best&Less
11.2021 - 09.2023

Housekeeping Attendant

Budgee Grove Cottage
01.2020 - 02.2022

Office Junior

Malho Mining Pty Ltd
01.2020 - 12.2020

Junior Sales Assistant

Priceline Pharmacy
09.2018 - 11.2019

High School Diploma -

St Matthews Catholic School

Similar Profiles

CREATE PROFILE
Abbey Alhovirta