Abbey Buckingham
Swan Hill,VIC
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
2
2
years of professional experience
Work History
Receptionist/Administrative Assistant
Hope Aged Care
Swan Hill, Vic
11.2023 - Current
- Managed incoming calls and routed them to appropriate staff.
- Scheduled appointments for residents with healthcare providers.
- Greeted and assisted residents and visitors in a friendly manner.
- Assisted with administrative tasks, including filing and data entry.
- Handled inquiries about services and programs offered at the facility.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Receptionist
Big4
Swan Hill, Vic
11.2024 - 11.2025
- Greeted clients and visitors warmly, creating a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate departments.
- Maintained organized filing system for client documents and correspondence.
- Processed incoming and outgoing mail, ensuring timely delivery of communications.
- Supported administrative staff with data entry and report preparation tasks.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Education
St Mary Mackillop College
Swan Hill, 3585Skills
- Customer service
- Office administration
- Communication skills
- Time management
- Problem solving
- Team collaboration
- Conflict resolution
- Critical thinking
- Multi-line telephone operation
- Office management
- Professional and polished presentation
References
References available upon request.
Timeline
Receptionist
Big4
11.2024 - 11.2025
Receptionist/Administrative Assistant
Hope Aged Care
11.2023 - Current
St Mary Mackillop College