Abbey Childs
Toowong,QLD
Summary
Experienced Restaurant Manager with strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
KFC
08.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
Assistant Manager
KFC
12.2022 - 08.2023
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Shift Supervisor
KFC
12.2021 - 12.2022
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
Team Member
KFC
08.2017 - 12.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Certificate III - Hospitality
CTA
08.2023
Inverell High School
Inverell, NSW10.2020
Skills
- Conflict resolution techniques
- Customer service
- Problem-solving
- Organization and prioritization
Timeline
Restaurant Manager
KFC
08.2023 - Current
Assistant Manager
KFC
12.2022 - 08.2023
Shift Supervisor
KFC
12.2021 - 12.2022
Team Member
KFC
08.2017 - 12.2021
Certificate III - Hospitality
CTA
Inverell High School
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