Abbey Cooksley
Gateshead,New South Wales
Summary
A dedicated and compassionate individual with a proven track record of providing exemplary support to individuals with diverse abilities.
Adept at leading and inspiring the team to deliver person-centered care, I bring a comprehensive understanding of the unique needs and challenges faced by individuals with disabilities.
With a background as a Disability Support Worker, I have moved into a leadership role in just 4 short years. My leadership style emphasizes collaboration, open communication, and a commitment to fostering a positive team environment.
I thrive on the opportunity to make a meaningful impact on the lives of those I support. I possess a deep understanding of disability support practices, regulations, and quality standards, ensuring that the team I lead operates at the highest level of excellence.
Overview
6
6
years of professional experience
Work History
Team leader
Delando Corporation
05.2023 - Current
- Creating an engaging, and inspiring team environment with an open communication culture.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Monitor team performance and identify areas of improvement, whilst motivating team members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Disability Support Worker
Delando Corporation
06.2020 - 05.2023
- Worked towards improving participant's independence by developing personalised support plans tailored to individual needs and goals.
- Coordinated appointments for participants with healthcare providers to promote consistent access to essential medical services.
- Supported participants to complete daily living activities, promoting independence and dignity.
- Administered medications accurately, ensuring proper dosage and timely intake.
- Assisted participants with daily living needs to maintain self-esteem and general wellness.
- Maintained accurate records of participant care, documenting progress and any changes in condition.
- Maintained detailed records of participant progress, interventions, and outcomes to ensure continuity of care across service providers.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Youth Worker/Disability Support Worker
Allambi Care
06.2018 - 06.2020
- Enhanced youth engagement by incorporating interactive activities and group discussions into programs.
- Improved program effectiveness by collaborating with colleagues to develop innovative strategies for youth development.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviours among participants.
- Mentored new staff members to promote professional growth within the team and ensure consistent service quality across all programs.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
Education
Diploma of Business - Business
TAFE
OnlineCertificate III - Individual Support
TAFE
2023
Graduate Certificate - Mental Health First Aid
Lifeline
2023
Regulated Restrictive Practices -
NDIS
2023
Supporting Safe And Enjoyable Meals -
NDIS
2023
Epilepsy And Emergency Medications – Midazolam -
NDIS
2023
Higher School certificate -
Lambton High School
01.2014
Skills
- Team Supervision
- Documentation and Reporting
- Coaching
- Meeting Facilitation
- Industry Expertise
- Team Building
- Time Management
- Continuous Learning
- Effective Communication
- Conflict Resolution
- Goal Setting
- Creative Thinking
- Attention to Detail
- Delegation Skills
References
References available upon request.
Timeline
Team leader
Delando Corporation
05.2023 - Current
Disability Support Worker
Delando Corporation
06.2020 - 05.2023
Youth Worker/Disability Support Worker
Allambi Care
06.2018 - 06.2020
Diploma of Business - Business
TAFE
Certificate III - Individual Support
TAFE
Graduate Certificate - Mental Health First Aid
Lifeline
Regulated Restrictive Practices -
NDIS
Supporting Safe And Enjoyable Meals -
NDIS
Epilepsy And Emergency Medications – Midazolam -
NDIS
Higher School certificate -
Lambton High School
Similar Profiles
Sandhya YSandhya Y
System Supervisor at Karnataka State Road Transport Corporation(KSRTC) & Bengaluru Metropolitan Transport CorporationSystem Supervisor at Karnataka State Road Transport Corporation(KSRTC) & Bengaluru Metropolitan Transport Corporation
MARK ANTHONY T. MANALOMARK ANTHONY T. MANALO
Chief Cook at Bright Maritime Corporation (Principal: Evalend Shipping Corporation)Chief Cook at Bright Maritime Corporation (Principal: Evalend Shipping Corporation)
Lisa GallagherLisa Gallagher
Senior Director & Enterprise Transformation Exec at Oracle Corporation (acquired Cerner Corporation)Senior Director & Enterprise Transformation Exec at Oracle Corporation (acquired Cerner Corporation)
Ratu Nemani Cokacoka RawalaiRatu Nemani Cokacoka Rawalai
Tunnel Tech at Hirotec / Engie / TVHTunnel Tech at Hirotec / Engie / TVH
NAVNEET SINGHNAVNEET SINGH
Senior Lead client services manager at InnovateMRSenior Lead client services manager at InnovateMR