Abbey De Lorenzo
Bell Park,VIC
Summary
Trustworthy and reliable team member with a huge love for the creative sector. Having spent alot of time in the art and visual communication department in my own school days, I understand the importance of an efficiently run classroom. As I've worked in retail management for several years I have the skills to liaise with team members regarding budget and supplies, assist and encourage students and have strong organisational and time management skills along with a positive and enthusiastic attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Manager
Jo's Pantry
Colac, VIC
04.2023 - Current
- Oversaw all aspects of merchandising within the store including product placement and display design.
- Oversaw retail operations to ensure all stations were operating efficiently and maintaining customer service standards.
- Monitored inventory, cash, and payroll processes to keep location running smoothly.
- Developed strategies for increasing sales and improving customer service.
- Negotiated contracts with vendors for supplies, products, and services.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Delegated work to staff, setting priorities and goals.
Certified Pilates Instructor
Core Plus
Geelong, VIC
12.2020 - Current
- Documented class attendance and student participation for facility records.
- Coached and encouraged participants during exercises and routines.
- Invited individuals of all ages and fitness levels to participate in classes.
- Researched current trends in the industry related to Pilates instruction.
- Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
- Built and established lasting relationships using encouragement and personal support.
- Motivated clients with verbal cues and positive reinforcement techniques.
- Participated in workshops and development sessions to improve understanding of the discipline and service to clients.
Education
Diploma - Clinical Pilates
Breathe Education
Melbourne, VIC08-2022
Certificate - Functional Nutrition
Functional Nutrition Academy
Online01-2018
Diploma - Diploma of Fitness
Victorian Fitness Academy
Geelong, VIC11-2011
Secondary School -
Trinity College
Colac, VIC10-2008
Skills
- Customer Service
- Staff Management
- Store Growth Planning
- Team Training
- Staff Recruitment
- Marketing Strategy
- Budgeting and Cost Control
- Driving Business Growth
Certification
- First Aid and CPR
References
References available upon request.
Timeline
Retail Manager
Jo's Pantry
04.2023 - Current
Certified Pilates Instructor
Core Plus
12.2020 - Current
Diploma - Clinical Pilates
Breathe Education
Certificate - Functional Nutrition
Functional Nutrition Academy
Diploma - Diploma of Fitness
Victorian Fitness Academy
Secondary School -
Trinity College
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