Abbey Denina

• Communicated with homeowner via phone or text.
• Fed and walked pets, cleaning up after pets indoors and outdoors.
• Cared for houseplants by frequently watering during owners' absence.
• Fed and watered animals and replaced dirty bedding and litter boxes.
• Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
• Answered telephone and doorbell, took messages, and relayed information to owner.

• Built positive and nurturing environments to support child social and emotional growth.
• Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
• Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
• Played games, worked on puzzles, and read books to young children.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
• Monitored schedules to maintain sleeping, eating, and school schedules for children.
• Facilitated relationships with children and parents by developing caring and structured home environments.

Families I've worked with

• Nanny for 2 girls aged 9 and 11

Provided before and after school care for two children, aswell as school holiday care.

Implementing their morning and afternoon routines.

• Getting children ready for school, preparing breakfast, and doing school drop off.
• Picking children up from school, taking them to afternoon activities.
• Helping children with homework, dinner preparation, and getting them ready for bed.
• Babysitter for girl and boy aged 4 and 7
• Babysitter for girl aged 10 months
• Babysitter for girl and boy aged 2 and 4
• Babysitter for 3 girls aged 8 months, 4 and 7

• Handled customer complaints to satisfy and retain guests.
• Created welcoming and comfortable environment for guests.
• Maintained high level of professionalism and discretion when dealing with guests.
• Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
• Greeted guests upon arrival by providing warm welcome.
• Maintained accurate and up-to-date records of guest information.
• Upheld hotel policies and procedures by providing high level of customer service.
• Assisted guests with variety of services and local attraction information.
• Placed orders to restock items before supplies ran out.
• Collaborated with staff members to create meals for large banquets.

• Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
• Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
• Kept animals clean and free of contaminants to promote optimal health.
• Collected animal waste produced on walks and discarded in trash or approved receptacles.
• Trained new staff on kennel maintenance, animal care and feeding protocols.
• Mixed and administered special food formulas to individual animals based on unique dietary needs.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered central telephone system and directed calls accordingly.
• Organized electronic and hard copy filing systems for easy retrieval of documents and information.
• Maintained order and cleanliness of reception area for professional and inviting atmosphere.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.