Summary

Overview

Work History

Education

Skills

References

Timeline

Abbey Ford

Penrith,NSW

Summary

Reliable and personable professional with three years of experience as a registered midwife, a Certificate III in Business, and previous front-desk experience in a customer-focused setting. Skilled in providing warm, efficient service, multitasking under pressure, and working as part of a high-performing team. Brings strong communication, coordination, and administrative strengths, now seeking to transition into events and front-of-house work in a vibrant, guest-focused environment.

Overview

years of professional experience

Work History

Registered Midwife

Western Sydney Local Health District

Blacktown Hospital, NSW

02.2022 - Current

Delivered empathetic care and communication to patients and families in a fast-paced environment.
Managed complex workflows and priorities with attention to detail and professionalism.
Regularly coordinated with large multidisciplinary teams under time-sensitive conditions.
Served as Team Leader on the Maternity Ward, overseeing workflow and team coordination.
Developed a calm, welcoming presence and strong people skills through client-facing care.

Receptionist

Dive In Swimming Academy

Penrith, NSW

08.2019 - 12.2020

Warmly greeted visitors and handled enquiries in person, by phone, and by email.
Scheduled appointments, maintained records, and ensured accurate documentation.
Maintained a clean, organised reception space to create a positive first impression.
Resolved client issues professionally and escalated concerns when required.
Managed multiple tasks efficiently and supported smooth day-to-day operations.

Education

Bachelor of Midwifery -

Western Sydney University

Sydney, NSW

11-2021

Certificate III - Business

TAFE NSW

09-2024

Certificate - Personal Assistant

IAP Career College

Sydney

08-2023

High School Diploma -

Blaxland High School

Blaxland, NSW

12-2018