Abbey Graf
Dean Park,NSW
Summary
I am seeking a full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Recruitment Consultant
Workforce International
06.2022 - 07.2023
- Communicate with clients to get a clear view on their hiring needs and organisational goals
- Research into clients company to ensure suitability of candidates
- Communicate with clients to determine their hiring needs
- Develop and implement strategies based on clients' needs
- Research into competitors and market place
- Define job descriptions and document specifications
- Identify prospective candidates using a variety of channels
- Create a candidate persona for each open position
- Conduct confidential interviews
- Follow-up references and check credits
- Present shortlisted candidates
- Present detailed candidate profile summaries
- Build long-term client relationships
- Research and develop recruiting leads
- Develop a sustainable candidate lead strategy
- Posting and creating job ads
- Handling queries and complaints via phone, email and general correspondence
- Greeting all visitors
- Performing ad-hoc administration duties, such as prescreening candidates
Junior Assistant
7 Wentworth Selborne
01.2022 - 06.2022
- Maintained physical filing system and retrieved documents on request.
- Took calls to set appointments, answer questions and resolve concerns.
- Entered data into system and checked for errors.
- Booked couriers
- Diary management and management of meeting rooms
- Handling queries via phone, and email
- Greeting all visitors
- Transferring calls as necessary
- Receiving and dispatching deliveries
- Assisting with mail as required
- Taking and ensuring messages are passed to the appropriate staff members in a timely manner
- General house keeping, keeping kitchens and bathrooms tidy
- Monitored and ordered supplies and materials to keep office well stocked.
Bank Teller
1300 Apprentice
02.2020 - 12.2021
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Educated customers on use of banking website and mobile apps.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Assisted customers with compromised debit cards and issued new credentials.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Assisted with training of new tellers on policies and procedures.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
Education
Business Services Cert II - Business Services
NSW TAFE
Blacktown Girls High School10.2021
High School Diploma -
Blacktown Girls High School
Blacktown, NSW10.2021
Skills
- Time Management
- All Microsoft and Adobe apps
- Critical Thinking
- Communication
- Recruitment
- Data Entry Documentation
- Cash Handling and Distribution
- Customer Relationship Development
- Administrative Duties
- Office Cleaning
Timeline
Recruitment Consultant
Workforce International
06.2022 - 07.2023
Junior Assistant
7 Wentworth Selborne
01.2022 - 06.2022
Bank Teller
1300 Apprentice
02.2020 - 12.2021
Business Services Cert II - Business Services
NSW TAFE
High School Diploma -
Blacktown Girls High School
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